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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
859 Reviews

859 Reviews of Lexus of Cerritos - Service Center

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February 07, 2012

Lexus of Cerritos provide exceptional service. Bring Lexus of Cerritos provide exceptional service. Bring vehicle to the car dealership or any repair shop is pain in the neck but by service consultan More

by Stinker267
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
February 07, 2012

I'd like to thank Sarah Ventresca in particular for doing a great job at taking care of me as a customer. She quickly responded to my concerns and did all she could to satisfy me as a Lexus customer. Thank y More

by ndesilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ventresca, Sarah Ventresca
February 07, 2012

I `am very happy with Dorothy how she treats the customers, she is friendly and provided me with a very good service. excellent job.i will recommend it to my friends More

by Ricardo 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 07, 2012

I always come to this dealer. They are very friendly n professional. Price are very reasonable. In addition, they service lot of selection of soft drinks:) More

by Mlouruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 07, 2012

I've bought(leased) 4 Lexus' since 2000 and all 4 have been under the service care of Dorothy. Need I say more?? I obviously think she's a great advisor and really appreciate the way she takes care of me More

by bobm50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 07, 2012

the service i got from Dorothy is great! i do not have to wait for long time to get service and pick up the car, she well organized everything for customer. thanks Dorothy! More

by william5300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 06, 2012

Lexus of Cerritos and associate Jamie Lee consistently 'go that extra mile' in the areas of customer service and satisfaction. I am always impressed by their efficiency, courtesy and willingness to accom More

by TobyTables
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
February 06, 2012

Dorathy Luney was one of the best and friendly service representative I have seen and she takes good care of her customers. She explains the service in detail and takes time to connect with the customer a More

by gayushan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorathy Luney, Dorothy Lunney
February 05, 2012

I regularly return to Lexus of Cerritos for all routine service because I completely trust Brian Kim, the Service Advisor. In my experience over the past four years, Mr. Kim has always gone out of his way More

by wbrazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kim, Brian Kim
February 05, 2012

Mr. Lee is the only service consultant I trust. He's always thorough, accomodating, polite, and professional. I guarantee his excellent service has my business going forward. Thank you Mr. Lee. More

by angel41512
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
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