Lexus of Cerritos - Service Center

I Just recently came to Lexus for my 10000.00 miles check up.Sarah Ventresca is aService Advisor, she is a very helpful friendly and can explain all questions about what ever you asked her for your car. I a up.Sarah Ventresca is aService Advisor, she is a very helpful friendly and can explain all questions about what ever you asked her for your car. I am very satisfy with her & a Dealer work so I am willing to introduce her for friends and family so they can bring their Lexus to Cerritos for their cars services. Myself I already bought 3 Lexus at this Dealer and always choose Sarah for helping me. ANH DANG More

My experience at the service dept. is excellent. I like Jamie- my service advisor. He gives me great service and is on time. I feel comfortable when I'm their Jamie- my service advisor. He gives me great service and is on time. I feel comfortable when I'm their More

Service is always excellent. My service rep (Ms. Lunney) is very helpful with an exceptional attitude and enthusiastic personality. Service has always been very professional and timely.I have previously and is very helpful with an exceptional attitude and enthusiastic personality. Service has always been very professional and timely.I have previously and will continue to refer people to Lexus of Cerritos for service and sales. This is my second Lexus and I comtinue to be pleased. More

I had to take our vehicle in for service and met Mr. Jamie Lee. I was very impressed by how quickly I was called after I dropped off the vehicle. I told him that I did not have an appointment. He insi Jamie Lee. I was very impressed by how quickly I was called after I dropped off the vehicle. I told him that I did not have an appointment. He insisted that eventhough I did not have an appointment, the vehicle would be serviced promptly. To my surprise, an hour later, not only was the maintenance finished, but the vehicle was washed and vacuumed. Thank your Mr. Jamie Lee. Wendell More

Everytime I go to Lexus of Cerritos, I am treated with great customer service. Whenever I need to schedule an appointment for maintenance, I always receive an appointment time that can fit into my schedul great customer service. Whenever I need to schedule an appointment for maintenance, I always receive an appointment time that can fit into my schedule. In addition, Ms. Dorothy Lunney is excellent at what she does. She treats the customer with such genuine respect and courtesy, that it is a pleasure to be a customer at Lexus of Cerritos. More

Working with Dorothy in service is always a pleasure. She returns calls promptly and is always attentive to the service issues at hand. Lexus of Cerritos has a service advisor gem with Dorothy Lunney. returns calls promptly and is always attentive to the service issues at hand. Lexus of Cerritos has a service advisor gem with Dorothy Lunney. More

We are very pleased with the service we receive at Lexus of Cerritos. They are very courteous and go out of their way to make the customer happy. We are very happy with the Lexus that we drive. We would of Cerritos. They are very courteous and go out of their way to make the customer happy. We are very happy with the Lexus that we drive. We would definitely recommend them to any of our friends who are looking for a new car. More

I used to go to Lexus of Glendale but the car I bought from them broke down near Cerritos. Lexus towed it to Cerritos and Jamie Lee attended to it. It was the best service experience I've ecnouctered. E from them broke down near Cerritos. Lexus towed it to Cerritos and Jamie Lee attended to it. It was the best service experience I've ecnouctered. Eventually, I sold my lemon car that I bought from Lexus of Glendale. Then I remembered Jamie Lee and how pleased I was with the way they serviced my car. So, I ended up leasing a car from Lexus of Cerritos. Ever since I have been a loyal customer. Thank you, A. Hendryx More

Dorothy is an excellent Rep , trustworthy. I feel comfortable to have her look after my car . She explained my doubt clearly and very patient. She works professionally and friendly. comfortable to have her look after my car . She explained my doubt clearly and very patient. She works professionally and friendly. More

I have worked with Jamie Lee for several years. He is always friendly, helpful, informative, and welcoming. I always ask for him as I know I will always receive accurate information, and I know my car wi always friendly, helpful, informative, and welcoming. I always ask for him as I know I will always receive accurate information, and I know my car will be ready when I am told it will be. I thoroughly enjoy my time with Jamie and actually look forward to bringing in my Lexus just to visit with him for awhile - when he's not swamped! Don't let him go anywhere anytime soon!! :>) More