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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
864 Reviews

864 Reviews of Lexus of Cerritos - Service Center

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October 07, 2024

Eli Sanchez is great! I will be recommending all my family and friends to get their service with him! More

by bhbhyoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
Report | Print
Oct 13, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

October 05, 2024

It’s truly a pleasure to have Amanda as my service advisor. She is very diligent and thorough, as well as knowledgeable. More

by Rodandgy
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Oct 12, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 03, 2024

Great Service! Everyone is soo nice and helpful Thanks Max and Brian Castolo. Love getting my car serviced here More

by rebecky_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max and Brian Castolo
Report | Print
Oct 12, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 02, 2024

Rosel the service advisor did excellent job. I will see him next time for next service More

by Reytessrodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regie
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you need more help, our team is available to talk -- safe travels!

October 01, 2024

Great service. Advisor very accommodating. Will be back for future maintenance needs. Thank you Lexus of Cerritos. More

by EA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nielsen
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 01, 2024

Dorothy provide amazing service and showed great professionalism to her customers. It is a pleasure working with her. More

by Renevb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunne
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2024

Routine maintenance for my RX350H. Service advisor was friendly and helpful. Service took less time than expected More

by hjjohnson.910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
Report | Print
Oct 03, 2024 -

Lexus of Cerritos responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

September 28, 2024

Thank you Sal for your kind service! Always happy with your customer service l here in Cerritos, CA More

by Flory R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal C
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi Flory, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Dorothy is great when it comes to taking care of her customers. I always look forward to coming back to work with her. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 28, 2024

I had to wait for parts department to gather my order but while I waited Génesis had a great conversation with me and made the experience much nicer. Also received great service from parts department. Thank More

by lizzy2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Génesis, Brian
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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