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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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April 12, 2023

It was very organized and workers were friendly in assisting me with my needs. Thank You! More

by sssmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Alex was very helpful! Very professional! He explained and gave me options on what kinds of service needed for my car. More

by Vann_an39@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Apr 20, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

I have been going to this dealership for servicing now for more than 7 years and pleased to say that my overall experience has been nothing but excellent. The staff are very courteous, friendly and effic More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Frammel
Apr 20, 2023 -

Lexus of Cerritos responded

Hi Alicia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 10, 2023

Chris & Josh were great to work with. Chris took care of us initially. We brought in both of our Lexus vehicles (RX, NX), on a Good Friday (Friday before Easter Sunday). Chris handed us o More

by vpcalvillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris & Josh
Apr 20, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 09, 2023

Service was great very friendly associates! Will always come back to this dealership to get my car serviced. More

by Yessenia Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Apr 09, 2023 -

Yessenia Lopez responded

Great service!

Apr 20, 2023 -

Lexus of Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2023

CHRISTOPHER GUEVARA MARTINEZ helped me with my service he was extremely helpful and provided the best Customer experience. More

by v_aguirre10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER GUEVARA MARTINEZ
Apr 20, 2023 -

Lexus of Cerritos responded

Hi there! We're so happy Christopher was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2023

Great service and the employees are very attentive to your needs. Up to date on work been done on your vehicle. More

by Eddie_val23
Recommend Dealer
Yes
Employees Worked With
Tony Turcios
Apr 07, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Took my car in for a regular maintenance check. The service representative was very professional, didn't try to upsell services, and was on top of the status of the service (I decided to wait for More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Apr 07, 2023 -

Lexus of Cerritos responded

Hi Cal, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Amanda M in service dpt was good. We had an oil leak fixed for us More

by Ed Kimball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldanado
Apr 07, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Service check in was on time. Advisor Amanda was informative with explanation of service and the length of time it would take was accurate. More

by dcoria2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Apr 06, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

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