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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
860 Reviews

860 Reviews of Lexus of Cerritos - Service Center

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October 23, 2024

Richard has always given me trustworthy and useful advice. I do appreciate his insight and will continue to work with him. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
Oct 25, 2024 -

Lexus of Cerritos responded

Hi Don, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

October 22, 2024

I love Lexus of Cerritos, their customer services is exceptional. Richard N. is the best service advisor I’ve had, his knowledge and professionalism has a high rating in my books! I would definitely rec More

by perazacatalina74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard N.
Oct 24, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 21, 2024

Lara was AMAZING! very helpful, supportive, and gave frequent updates about my vehicle. I hope to work with her in the future. - Thank you! Devona / yellow Lexus RC Fs More

by Hidevona
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
Oct 24, 2024 -

Lexus of Cerritos responded

Hello, we're happy you found Lara to be so supportive during your experience here at Lexus of Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2024

I have been coming to Tony for years. He is the reason I come to Lexus Cerritos. More

by vaneshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tircios
Oct 24, 2024 -

Lexus of Cerritos responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 18, 2024

Amanda is a good advisor, very informative and kept me updated throughout my service. Lexus also has great waiting area that makes the wait much betterz More

by Loopy89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda M
Oct 21, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

October 18, 2024

Very clean facility, comfortable lounge with amenities (drinks, and snacks). Amanda the service advisor here is absolutely fantastic. She made sure I was cared for and helped me along with my service repa More

by LuisC160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Oct 21, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2024

Lexus service is top-notch. Rosel is always professional, and he take great care of my car every time. Highly recommend for anyone looking for reliable service! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Oct 20, 2024 -

Lexus of Cerritos responded

Hi Ashley, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 17, 2024

Lexus of Cerritos is a great service center to get my car serviced. The last few times I’ve been there Lara has been great. She is very prompt and helps me to understand honestly what my car needs. Whether i More

by C.marshall08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
Oct 20, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2024

Eli Sanchez was wonderful. Really good service and will be coming back for my future services More

by kristykhunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
Oct 20, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2024

My service advisor Joe Avila is always available. Always returns my calls. And recommends the best service for my vehicle. Always with a smile on his face. More

by janetdiaz678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Oct 17, 2024 -

Lexus of Cerritos responded

Hello, we're happy you found Joe to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

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