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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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May 18, 2023

I was able to get in at the last minite and appreciate that. Nice waiting area as well. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 22, 2023 -

Lexus of Cerritos responded

Hi Kris, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Quick, professional, and great communication skills by my service advisor, Joseph Avila. Service department is always busy but always delivers great service. More

by Jamesmonserrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
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May 22, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

2 thumbs up for Eric, car came out clean. Coffee and snacks corner is also a hit! More

by WilliePapilla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
May 19, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Brought car in for squeaking breaks and service. Christine my service advisor was very helpful and friendly. No pressure to commit to more than I needed. Thanks! More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTINE ROMERO
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May 19, 2023 -

Lexus of Cerritos responded

Hi Randy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2023

Took my car in for service, oil change, tire rotation and a multi point inspection. The appointment was set for 10:00 am and everything went extremely well with all of the attendants being very courteous and More

by Bebelori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Moffat
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May 18, 2023 -

Lexus of Cerritos responded

Hi Bebelori, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2023

Alex was my service advisor and he was very accurate and friendly to answered my questions and request. Great service from Cerritos Lexus dealer. More

by npng4sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 17, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 12, 2023

The service team is always friendly and eager to help. Appointment setting is easy and convenient. More

by D.Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
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May 15, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Very helpful and detailed on what was needed. Did his best to get my car in and out , commutative More

by Jtrujillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 16, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 12, 2023

I’m very happy with the service they provided for me … I definitely recommend this place More

by Deysifrancoarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
May 16, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

May 11, 2023

Eric my service advisor was excellent very patient and helpful also all of your employees have great attitude the waiting room is excellent and comfortable thank you Cerritos for your great customer servi More

by angelaroberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Ucelo
Report | Print
May 15, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

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