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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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July 18, 2023

It takes too late for maintenance n replace Service agent working too slow. Also too much charge fee. More

by chaldduk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy lunney
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Jul 29, 2023 -

Lexus of Cerritos responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 18, 2023

This dealership is very organized and clean. Everyone is very helpful and welcoming.They good service. More

by blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Flores
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Jul 29, 2023 -

Lexus of Cerritos responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 17, 2023

Awesome customer service from start to finish! Joseph was knowledgeable and friendly to work with. More

by sandyw489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 24, 2023 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

He is very very good dealer. Very kind, gently and nice guy. I was very lucky More

by Eunji, kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
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Jul 19, 2023 -

Lexus of Cerritos responded

Hello Kim, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

Great service. Timely responses. Warm greeting and easy to understand explanation of services needed. Excellent More

by Kterao
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Jul 17, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 12, 2023

Service representative are courteous and knowledgeable. They help as much as they can when possible. More

by eldomartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Ucelo
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Jul 17, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2023

Service was excellent. Wait time was minimal. Car was super clean.. Drove like a charm. More

by RealDeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 17, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 10, 2023

Love this place. Definitely recommend to people looking for a car. Very helpful always there More

by luisaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Jul 13, 2023 -

Lexus of Cerritos responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2023

I took my Lexus CT200h in for a battery replacement and was greeted within 5 minutes despite not being able to book an appointment ahead of time. They confirmed that my battery was still under warranty, wh More

by pgng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Jul 12, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2023

Excellent Service by Alex Cruz. ..Excellent Service by Alex Cruz...Excellent Service by Alex Cruz More

by encinasrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Jul 11, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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