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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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July 31, 2023

I brought my RX 350 in because I had to replace a tire that was punctured by a nail. My usual service advisor, Joe (who is awesome), wasn't there, so Alex helped me. I have to say that I'm impressed that More

by Dr. Brashear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila and Alex Cruz
Report | Print
Aug 04, 2023 -

Lexus of Cerritos responded

Hi Dr. Brashear, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

This dealership is a class act , they care about their customers and want to make sure that they’re happy with not only their purchase but with their service as well More

by Nytewingboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Report | Print
Aug 03, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 28, 2023

Received information to make a good decision on what to expect to be done in car. More

by Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Aug 01, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Had an amazing experience working with Josh. He was friendly and informative and made the whole process painless. More

by eh71923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh flores
Report | Print
Aug 01, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 25, 2023

Fast response to customer support. Clean and comfortable environment for the waiting area. Reasonable service time. More

by kskim51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Jul 28, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

Max Nith went out of his way to meet my needs and keep me informed of every aspect of my service experience. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Nith
Report | Print
Jul 27, 2023 -

Lexus of Cerritos responded

Tom, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 21, 2023

The people at Lexus of Cerritos were friendly and professional. They serviced my car to my satisfaction. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delores
Report | Print
Jul 24, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

I went there for service and they were honest and efficient and also gave me a discount More

by Alijawady@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Jul 26, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Love My New Car! ..The sales people and Service Repair are amazing and very helpful. When My car needed a small repair I received a loaner car (no Charge) and I was so More

by martinezfamilyrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jersy and Tony
Report | Print
Jul 24, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Dorothy LUNNEY was my service advisor she was very responsive and. Ave me a. 5 star treatment . More

by Betsyazariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy LUNNEY Dorothy was very responsive and answered all my questions . She was super helpful and explained the condition of the car. In great detail . She is five star all the way.D
Report | Print
Jul 25, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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