Lexus of Cerritos - Service Center

Made my service appointment a day before and when I got there I was serviced quick. My service advisor was very informative and easy to talk to. 100% recommend going to Lexus of Cerritos. there I was serviced quick. My service advisor was very informative and easy to talk to. 100% recommend going to Lexus of Cerritos. More

It is very easy to schedule an appointment. Convenient shuttle transport. Excellent dealership and service. Convenient shuttle transport. Excellent dealership and service. More

Great service from beginning to the end. When I pulled into the service dock, I was automatically greeted by one of the staff and immediately notified my assigned service advisory , Erik. When I pulled into the service dock, I was automatically greeted by one of the staff and immediately notified my assigned service advisory , Erik. Erik wasn’t very pushy when I denied the additional service and just recommends to have it done at the next service. Shuttle service was convenient and very little time to wait to get me on my way. I received text message car is ready. A complimentary car wash after the service is included. Facility is very clean and classy. Will most likely be back for rhe next service. Service staff is Cerritos of Lexus, keep up the good work. More

Very clean, organized and every employee smiled and acknowledged me. I felt that my car was in good hands. acknowledged me. I felt that my car was in good hands. More

Dorothy offered us very friendly and excellent service. She went far and beyond to ensure we were happy with all the repairs. She went far and beyond to ensure we were happy with all the repairs. More

Great Customer Service Richard was very clear and helpful with my questions and inquiries My car was inspected and returned washed helpful with my questions and inquiries My car was inspected and returned washed More

Always great service. Fast and easy. Dorothy takes care of me. No concerns or issues. Fast and easy. Dorothy takes care of me. No concerns or issues. More

Excellent customer service and attention to detail. Josh and Brian Leon are amazing individuals that always go the extra mile to get the job done. Josh and Brian Leon are amazing individuals that always go the extra mile to get the job done. More

My Service Manager was Cameron. He helped me navigate through invoices I did not understand. I now know what Lower Control Arms are and what they have to do. So, thanks tons Camer He helped me navigate through invoices I did not understand. I now know what Lower Control Arms are and what they have to do. So, thanks tons Cameron! More

I love this dealership. Dorothy our service manager makes everything so easy for us. We are never pressured to buy something we do not want. Dorothy our service manager makes everything so easy for us. We are never pressured to buy something we do not want. More