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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
860 Reviews

860 Reviews of Lexus of Cerritos - Service Center

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November 09, 2024

Richard N. , responsive, knowledgeable, helpful. He listened to my issues with the car and spent the time to address the issues and tell me in detail about the c More

by chrisbmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard N.
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Nov 12, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

I took my car in for a regular maintenance and was assigned to Lara. She provided me with excellent service. I had to return as a piece had to be order and Aurora assisted me another day and she provi More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara and aurora
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Nov 09, 2024 -

Lexus of Cerritos responded

Hi Olivia, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2024

Linda Torres and Joe are amazing I highly recommend both of them. Thank you so much More

by Moddy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
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Nov 07, 2024 -

Lexus of Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Feel free to stop by if you ever need any more help.

November 04, 2024

I really liked Amanda assisting me, she was very informative, she made me feel very comfortable, she has great customer service!! I would come back and request for her to assist me. More

by palomaresreyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
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Nov 07, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Joe Avila in service is the best service rep to work with everyone makes it eas More

by trina.faniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
Nov 05, 2024 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2024

Always a great experience, the staff provides excellent customer service and is very helpful, very much appreciated. More

by Dominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara N.
Report | Print
Nov 05, 2024 -

Lexus of Cerritos responded

Hi Dominique, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

We really appreciate Rosel helped us with his excellent service. He takes good care of of us. More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Nov 01, 2024 -

Lexus of Cerritos responded

Hi Natasha, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Feel free to stop by if you ever need any more help.

October 26, 2024

Awesome service everytime I have my car service here in cerritos. The experience is awesome More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharón , Brianna
Report | Print
Nov 01, 2024 -

Lexus of Cerritos responded

Hi Henry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2024

Lara was extremely helpful and knowledgeable and thorough. I appreciate her excellent customer service skills. More

by Martha.viramontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
Report | Print
Oct 27, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 24, 2024

Reply had a great experience with Eli Sanchez. He was super helpful and very nice. Will be back to him More

by inderengineering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
Report | Print
Oct 26, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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