Lexus of Cerritos - Service Center

The team was very professional, responsive, and informative. Joshua Flores was excellent. Josh was very communicative in every aspect of the process. I really appreciate how everything is taken informative. Joshua Flores was excellent. Josh was very communicative in every aspect of the process. I really appreciate how everything is taken care at the services advisor desk. More

I have been buying cars from this dealership for 20 years. I love the service, this is my car buying home. Dorothy is the best service advisor. years. I love the service, this is my car buying home. Dorothy is the best service advisor. More

Tony Lam (the Finance guy} very good at explaining everything to me. I especially liked my service advisor Sharon Mathew, great guy and very patient with me. everything to me. I especially liked my service advisor Sharon Mathew, great guy and very patient with me. More

Dealer’s waiting area is comfortable n clean . Service rep is friendly and accommodating . Car was wasn’t done altough free car voucher was given . Service rep is friendly and accommodating . Car was wasn’t done altough free car voucher was given . More

Tony Turcios from the service department was very informative. He explained necessary repairs that were needed for my car. He went above and beyond to save me money and get me the necessary service m informative. He explained necessary repairs that were needed for my car. He went above and beyond to save me money and get me the necessary service my car needed. More

Tony was my advisor in the service department. He is very knowledgable: explained what my vehicle needed done, why it was necessary and what my options were. He made my experience very pleasant. He is very knowledgable: explained what my vehicle needed done, why it was necessary and what my options were. He made my experience very pleasant. He provided a very clean and new car loaner for the days I waited for my vehicle repairs. The service crew for pick up & delivery were also great and polite; they helped me move my personal belongings from my car to the loaner & vice versa when I picked up my vehicle. More

Service was excellent! Lexus is a step above Chevrolet and Mercedes Benz. Great experience for me! Lexus is a step above Chevrolet and Mercedes Benz. Great experience for me! More

I had excellent service. Erik, my advisor was an absolute pleasure to work with. My RX350 was in for an oil change but found my battery did not pass the inspection and had t Erik, my advisor was an absolute pleasure to work with. My RX350 was in for an oil change but found my battery did not pass the inspection and had to be replaced. Bracket had to be ordered. First time I had to drive a lender car. Transition was smooth in driving an unknown vehicle. I have been a customer since 2013 when I purchased my vehicle. I am so grateful for the thorough service on my Lexus. Great service!!! More

Rosel was great to work with. Mechanic video of needed repairs is a great tool. Service was excellent as always. Mechanic video of needed repairs is a great tool. Service was excellent as always. More

Alexander from the service department went above and beyond to save me money and get me the necessary service my car needed. Incredibly friendly and gracious! beyond to save me money and get me the necessary service my car needed. Incredibly friendly and gracious! More