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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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September 03, 2023

I have been a customer for a long time and I cannot complain. Excellent service, easy to make an appointment. Rosel was a great advisor, very easy to get in touch with. Will come back. More

by hdqf12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Sep 06, 2023 -

Lexus of Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 02, 2023

I was in and out. Also, felt no pressure from my advisor which I appreciate. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Report | Print
Sep 05, 2023 -

Lexus of Cerritos responded

Hi Katie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2023

Excellent service, i was told it will be dine in 2 hours but luckily less than 2. More

by yumyum6864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Report | Print
Sep 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sep 05, 2023 -

yumyum6864 responded

Great service at Lexus Cerritos

September 01, 2023

Rocel was great! He helped me when I needed to get my first maintenance check and explained things very well. More

by christinabelandres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocel
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2023

Comfortable atmosphere, knowledgeable staff, friendly service, lots of options for cars that are in stock. Conveniently located and easy get to. More

by jkmurph48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2023

Service Advisor Dorothy Lunney is very helpful she kept me inform about the needs of my car and the timetable. More

by bmj.rhodes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 31, 2023

My Advisor, . Sharon was professional and knowledgeable...telling me things I need to do now and suggestions for upcoming services all done in a non pushy way. Muc More

by midsib58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

Max was great! Very communicative. Easy to get ahold of as well. I will come back here for service. More

by Ldelacirna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Sep 04, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 29, 2023

The service adviser Rosel Samala is very knowledgeable about.car and he is very polite as well. I had a very pleasant visit that day. More

by louisctung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Sep 03, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2023

Great service by Rosel Leo Samala. He explained everything very well regarding each item of the service. More

by PGLORIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo Samala
Report | Print
Sep 01, 2023 -

Lexus of Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. If you need more help, our team is available to talk -- safe travels!

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