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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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September 20, 2023

As usual, I received excellent service from my Service Advisor, Ernesto Turios. He reviewed the service findings and recommendations with me. Service was completed in a very timely manner. More

by Harold Bazarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Turios
Sep 23, 2023 -

Lexus of Cerritos responded

Hi Harold, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Alex, the service rep,, was very efficient and pleasant to deal with on my routine maintenance. More

by Bear Lady
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 21, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 15, 2023

Excellent experience nice people very helpful from the moment you walk in they welcome you More

by Andres martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 18, 2023 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 14, 2023

Awesome service every time! My Service Representative, Dorothy Lunney, is always accommodating and professional each time I take my car in for service! Communication is importan More

by Terri McAdams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Sep 17, 2023 -

Lexus of Cerritos responded

Hello Terri, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 14, 2023

I had a Great experience on the service of my Car The completed my service Quick and were able to answer all my Questions . More

by gustavovidalservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Matinez
Sep 18, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 13, 2023

Lexus of Cerritos provided Excellent and professional service . problem has been solved 100% . I’m so happy More

by Phambrian92804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo
Sep 17, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 12, 2023

I have been coming to this dealership for many years and wouldn’t go anywhere else. The people are so kind and thoughtful and definitely knows their job. Dorothy Lunney is the absolute BEST!! She’s always f More

by takeshaw07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Sep 16, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 11, 2023

This dealership has great customer service. They are very attentive and accommodating. Always a great experience at this dealership. More

by kbkatayama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo Samala
Sep 15, 2023 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2023

Expect professional behavior and service. I am very happy with the work done on my car and the people provide AAA service. Sophorn simply texted me when the service was done. More

by youngkyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophorn
Sep 11, 2023 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Friendly and courteous reception, they are quick to process your service request, and overall service completion time is prompt. I believe they do a fair and good job. More

by Yojimkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Sep 07, 2023 -

Lexus of Cerritos responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

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