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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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November 06, 2023

Great customer service. I was greeted with professionalism when I got to the dealership. I was able to obtain a car rental and the process was very smooth and easy. My advis More

by Anactorres107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Sharon
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Nov 10, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 06, 2023

Everyone was very nice did not have to wait long service was great thank you More

by Mamagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 10, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2023

Great customer service. I was helped as soon as i arrived. Service was completed pretty quick. More

by freshexposedent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Nov 05, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

Lexus of Cerritos always provides superb service with professionalism & care. I have been a loyal customer for nearly 20 years. More

by jujuredbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
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Nov 04, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 01, 2023

Visit went well car was done on time had a appointment at 8:00am representative came out about 8:15 everything went well More

by Cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorthy
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Nov 03, 2023 -

Lexus of Cerritos responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Richard Neilson was very knowledgeable in vehicle extended warranty info and did a great job on filling me in. Was helpful and professional in every way.!! More

by salsalou47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nielson
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Nov 02, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 27, 2023

It was very organized. The Service tech was very nice. That is all I have to say. More

by hatchett.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 28, 2023 -

Lexus of Cerritos responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Excellent and service advisor Cameron is very good, pleasant accommodating and understands my service needs and wants. I fully recommend this dealer More

by Nats Lapastora
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Marlon
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Oct 27, 2023 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

October 25, 2023

Good services from everyone over there. .. kept me up to date on vehicle and thanks for the loaner More

by djay323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Oct 27, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Very professional , the work done good , fast and honest. Keep track my car up to date . Peace of mind . Love my sweet advisor Dorathy. More

by Daisywong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorathy
Report | Print
Oct 24, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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