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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
915 Reviews

915 Reviews of Lexus of Cerritos - Service Center

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December 01, 2023

Service Advisor Richard was fantastic. Grateful my service was under warranty. Had to keep my car for 2 days, but Richard put me on a 2024 Nx Hybrid and boy did I enjoy driving around the More

by arj1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
Dec 03, 2023 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 01, 2023

very good customers services I'm happy. with the services for my car the whole experience More

by mayraheller18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmeron Moffat
Dec 04, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 30, 2023

Best Customer Service ever experienced at a Dealer! !!! Dorothy from service dept you are the best!!! More

by artalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Dec 03, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 30, 2023

I love Lexus of Cerritos! My service advisor, Joseph Avila, always fits me in for service, makes the whole experience so easy, and consistently goes above and beyond to help m More

by Dr. Brashear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Dec 03, 2023 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 29, 2023

It is very good for the customer. I am more than happy to ask for services. More

by sangl
Workmanship
Recommend Dealer
Yes
Employees Worked With
Elias Santaz
Dec 01, 2023 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Had my Lexus serviced last week with Max. I have to say this was another great experience. Max was an attentive answering all my questions and advising with complete confidence. I was nev More

by billgee74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 29, 2023 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 27, 2023

My service assoc. Cameron was great. He went above and beyond to provide excellent customer service and kept me in the loop as to what was taking place with my vehicle More

by Monique Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Nov 29, 2023 -

Lexus of Cerritos responded

Hi Monique, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Excellent dealership! Highly recommend. We did not have to wait and all the staff were very courteous. More

by ashleyxchung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Nov 25, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 20, 2023

Very nice, clean environment. Pleasant people working there. Prices are very fair compared to other dealers More

by oampaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 22, 2023 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Max is the 🐐! I won’t go to anyone else. Always helpful and makes sure i get only what i need. More

by Donatoquillao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Nov 21, 2023 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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