Lexus of Cerritos - Service Center

Was told the new tire of Lexus NX 350h AWD's tire is junk unfixable. unfixable. More

The Dealership is great and my experiences with Lexus of Cerritos has been excellent. Life long customer. Cerritos has been excellent. Life long customer. More

Parts are more expensive than other Lexus dealers. The air filter bought from Cerritos Lexus was double the price than Longo Lexus. Shop before you buy anything. Had to return the part, haven't receiv The air filter bought from Cerritos Lexus was double the price than Longo Lexus. Shop before you buy anything. Had to return the part, haven't received refund yet even it says "RE-FUND" with handwritten note on the invoice. According to the Gentlemen who helped me said it will take 3-4 business days for the refund. Hope this will not happen again, learned my lesson. Shop before you buy (parts) from Cerritos Lexus. More

This time it was no that good! !! Experience..I make appointment with the same nice career the I just to see .. and they put me with a diferente one !!! It was not the same atención !! Experience..I make appointment with the same nice career the I just to see .. and they put me with a diferente one !!! It was not the same atención More

I Been dealing. With Cerritos Lexus for years and they customer service always been top tier…they make sure the customer is satisfied when you leave the dealership… With Cerritos Lexus for years and they customer service always been top tier…they make sure the customer is satisfied when you leave the dealership… More

Came a bit late on my appointment for oil change but service done so quick. Thanks to Joseph. service done so quick. Thanks to Joseph. More

Unlike other Lexus dealers for services. This one requires you to stand out near your car for a service rep. to walk out to you. I did not hear the valet staff correctly on the information a This one requires you to stand out near your car for a service rep. to walk out to you. I did not hear the valet staff correctly on the information as he was mumbling and not making eye contacts, so I assume waiting in the lobby for a service rep. would be the usual option. When getting my service done, there were not next visit date sticker on the window, and the representative never sent me a follow up email for my repairs. Highly won't be coming back. More

I had an appointment but so did 30 others, waited too long. And cars behind me were seen first. long. And cars behind me were seen first. More

Great experience at the dealer, would go about again with service advisor max. He made the process so smooth service advisor max. He made the process so smooth More

They were very kind and took care of my car really well. Always happy to come this location. Always happy to come this location. More