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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
863 Reviews

863 Reviews of Lexus of Cerritos - Service Center

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February 08, 2025

Anais provided me with excellent service, explaining every detail of my car and informing me about the service time, congratulations on your professionalism. More

by alex6v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais
Report | Print
February 06, 2025

Aurora is the best ! She’s very helpful! I would not recommend Tony he is just horrible! He never responds or returns my call! Very frustrating More

by Franky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora
Report | Print
February 05, 2025

I really truly appreciate all that the dealership has done to take care of my car More

by btalex562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Feb 06, 2025 -

Lexus of Cerritos responded

Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

February 01, 2025

Aurora has been the best! She is so knowledgeable and helpful. Ask for her, you won’t regret it! More

by acalvarez90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora Tirado
Report | Print
Feb 06, 2025 -

Lexus of Cerritos responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

Anais provided the best service. She was welcoming, friendly and was clear and direct with the services I needed for my vehicle. Definitely would have her as my primary advisor in fu More

by Dguanlao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais Soto
Report | Print
Jan 21, 2025 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2025

Friendly server. Great greater. Quick service. Glad they were quick did not provide service to my house for free. I loved to far More

by rmbranch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jan 20, 2025 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2025

Their service department and scheduling folks were very organized and efficient when I scheduled my recommended 5000 mile service. The customer waiting area is very comfortable, with many customer amenitie More

by m3ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna Peniasian
Report | Print
Jan 21, 2025 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 17, 2025

good service. good people. good attention thank you very much i recommend the service only thing is changing the advertising online the offers for discoun More

by juan vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Garcia
Report | Print
Jan 21, 2025 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 07, 2025

Rosel Samala is my service advisor he always helps me and every time I come in. Thank you More

by itordonez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Jan 08, 2025 -

Lexus of Cerritos responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Cerritos. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 27, 2024

Our service advisor - Hanna was the best! She provided great service and follow up. Will definitely be back for all car servicing needs. Thanks Lexus of Cerritos! More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor- Hanna P
Report | Print
Dec 30, 2024 -

Lexus of Cerritos responded

Hi Ben, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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