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Lexus of Cerritos
Cerritos, CA
1,892 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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April 01, 2005
I purchased my 92 LS400 from this dealer a few years back. I have had the car in a few times for service. They screwed me when I purchased the car, they tried to screw me on the service of the vehicle back. I have had the car in a few times for service. They screwed me when I purchased the car, they tried to screw me on the service of the vehicle at least twice. Their response when I complained was go ahead and sue us, we have high-powered attorneys on retainer.<br><br>This is a dealer owned by AUTONATION. I will never, ever deal with an AUTONATION dealer ever again. I have subsequently purchased another Lexus through another dealer, and I got a GREAT deal, and was treated with kindness, respect, and dignity...with a great deal, to boot!<br><br>I completely understand that dealers are there to make money off of you. Fine. But when they repeatedly xxxx you, that's just nort right!<br><br>They have lost ALL of my business PERMANENTLY!!!<br><br>I love Lexus, I hate Lexus of Cerritos! More
by bigbo777
April 21, 2004
This dealership is very friendly when you go it....but that is strictly lip service. They are horrible at follow up warranty service. They don't follow through with the work, and are lousy at returning that is strictly lip service. They are horrible at follow up warranty service. They don't follow through with the work, and are lousy at returning phone calls. Three calls into their customer relations officer have gone unanswered. I would not buy from this dealership again, and will not take my car back there for service. I like my car, but after this experience would not buy another Lexus. More
by Abishop
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