Lexus of Cerritos

Made an appointment with Jamie Lee for Service, requested an RX for loaner for Saturday Dec. 2. Came in RX was available, very friendly and helpful. Got me through the service with no problems and very fas an RX for loaner for Saturday Dec. 2. Came in RX was available, very friendly and helpful. Got me through the service with no problems and very fast. Loaner RX was great!! I have dealt with Jamie Lee for 3 years and always very helpful and outstanding service. More

If you need service for your Lexus, I recommend you go see Dorothy Lunney at Lexus of Cerritos! She will greet you with a smile and make you feel like family. Most of all, she will tell you straight wha see Dorothy Lunney at Lexus of Cerritos! She will greet you with a smile and make you feel like family. Most of all, she will tell you straight what your vehicle needs to keep you safe on the road while making sure you are not paying up the you know what :-) This is our 3rd Lexus and we keep bringing it back to Lexus of Cerritos because of Dorothy and the top notch team there. More

Dorothy always welcomes her clients with a smile. She is very knowledgeable and keeps you informed so you can make the best decision(s) for your vehicle. very knowledgeable and keeps you informed so you can make the best decision(s) for your vehicle. More

I was looking to buy a car for a while. I arrived at Lexus of Cerritos with an expectation that a Lexus car was over my budget. Then I met Patty Takahashi. She was very professional and corteous. She ve Lexus of Cerritos with an expectation that a Lexus car was over my budget. Then I met Patty Takahashi. She was very professional and corteous. She very quickly answered all my questions and showed me the various options to own a Lexus and become part of the Lexus family. The negotiation process went smooth and I did not feel stress at all thanks to Patty. It was a great experience! Patty made it happen. Few minutes after I was signing the agreement, then Patty was making sure my car was being clean. She did explain very patiently some features of the ES-350. She did set up the bluetooth option for me and my blackberry. She took care of every little detail to make me feel as a VIP customer all the way. Finally I drove away from the dealer owning an ES-350. I am now part of the Lexus family!! Thank you Patty! My family and I are very satisfied with the customer service provided by Patty Takahashi and the staff at Lexus of Cerritos. More

Cleo Williams really helped me out with the used car that I purchased. He was very courteous, respectful, and on top of his work at the Cerritos of Lexus dealer. Cleo even offered to be of service later down I purchased. He was very courteous, respectful, and on top of his work at the Cerritos of Lexus dealer. Cleo even offered to be of service later down the line if I ever needed assistance with my car. More

My wife and I have purchased two Lexus' in the past four years, one from Lexus of Cerritos and the other from another dealership. Between Desmond Thompson and Sonia Mendoza we have received the most wonder years, one from Lexus of Cerritos and the other from another dealership. Between Desmond Thompson and Sonia Mendoza we have received the most wonderful service on both cars, even tho one was purchased elsewhere, and attention reserved only for multi-repeat customers. I would not hesitate to recommend Lexus of Cerritos for both purchases and service. Every time my wife and I walk in the dealership, or the service areas, we get greeted just like we're family. More

We were greeted in a most friendly manner, not at all pressured to buy a car. I had found the car I wanted on-line and inquired about a red 2011 CT200h for the advertised price. I was shown a red 2012 pressured to buy a car. I had found the car I wanted on-line and inquired about a red 2011 CT200h for the advertised price. I was shown a red 2012 CT200h and told I could buy it for for the same price as I found the 2011 on-line. I test drove the car. The features were demonstrated and explained to me by Ayman Haddad. He progammed my phone and the radio to the stations I wanted. The car was delivered to me newly washed and waxed with a full tank of gas. We were treated very well by the sales and finance people. I will definately recommend Lexas of Cerritos to my friends. More

Cleo was great! Attentive, courteous, and honest. I think I've found a car salesman for life! Thanks Cleo for taking care of my family and I. think I've found a car salesman for life! Thanks Cleo for taking care of my family and I. More

My husband and I have the best car buying experience we have ever had. Unlike other salesman, Nader approached us in a friendly manner, no pressure, and we feel really comfortable making the car deal with have ever had. Unlike other salesman, Nader approached us in a friendly manner, no pressure, and we feel really comfortable making the car deal with him. After the contracted was signed, Nader take the time to go over the car functions and helped us set up the cell phone to car. I would greatly recommend friends and family to buy from him. He go far and beyond his responsibilities to help customer. Nader deserve a good raise. More

Having had negative experiences with other dealers in the Cerritos Auto Square, I went to Lexus of Cerritos expecting a real fight. Wow, my experience couldn't have been better. Our sales guy Mo, was a ver Cerritos Auto Square, I went to Lexus of Cerritos expecting a real fight. Wow, my experience couldn't have been better. Our sales guy Mo, was a very easy going no pressure kind of guy that made this whole experience a really good one. We managed to work out a good deal with minimal back and forth. Mo and our finance guy David made this a smooth transaction with a very comfortable vibe. We won't hesitate to return to this dealer the next time we need a car. Very happy with the overall service. More