Lexus of Cerritos

Cleo was very nice, friendly, and informative. The other staff were friendly as well. Great customer service. Elegant atmosphere. I love my new 2012 lexus :) staff were friendly as well. Great customer service. Elegant atmosphere. I love my new 2012 lexus :) More

I would definitely recommend this dealership, namely Cleo, to my family and friends as he was both amicable and very comprehensive/attentive to my every need. I will state that I've dealt with many deal Cleo, to my family and friends as he was both amicable and very comprehensive/attentive to my every need. I will state that I've dealt with many dealerships; however none that are comparable to Lexus of Cerritos! Thank you for getting me into My Beautiful Car and making the 'car buying' experience a pleasant one!! More

The fear of dealing with a "Car Dealer" might be of high anxiety and procrastination when it is time to purchase a new or used vehicle. Well, not with Desmond Thompson from Lexus of Cerritos. Not be of high anxiety and procrastination when it is time to purchase a new or used vehicle. Well, not with Desmond Thompson from Lexus of Cerritos. Not only does he make the purchase experience enlightening, yet he also makes it educational. I felt very comfortable asking "those" silly yet important questions, which overall were important to me. He is not "aggressive" but honest and values customers concerns and needs. His many years of experience make him an “expert” in the business. Thank you Desmond! More

Sonny Nguyen provided excellent customer service. He was more than willing helping us to get a great deal on the car. He also did a great job walking me through the features of the car. I am very happy with more than willing helping us to get a great deal on the car. He also did a great job walking me through the features of the car. I am very happy with the service and would recommend to anyone who is interested in purchasing a Lexus. More

Every time I take my car in to be serviced I am always very satisfied with the work done. Jaime Lee is a pleasure to work with and always gives good advice. I wouldn't take my car anywhere else to be serv very satisfied with the work done. Jaime Lee is a pleasure to work with and always gives good advice. I wouldn't take my car anywhere else to be serviced. More

I just leased a 2012 RX350 from Zach. He knows the cars; he treated me with respect; and he did whatever it took to satisfy my terms. It was a pleasure working with him. he treated me with respect; and he did whatever it took to satisfy my terms. It was a pleasure working with him. More

Sonny Nguyen was great, he was very helpful and friendly. Sonny helped us get a great deal on the car, very nice person to work with. I would recommend Sonny to anyone who would want to purchase a Lexus. Sonny helped us get a great deal on the car, very nice person to work with. I would recommend Sonny to anyone who would want to purchase a Lexus. More

Cleo took all the time we needed to explain very clearly all about buying a used Lexus. He also sold our son his used Lexus a few years early and our son highly recomemed him to us as we will do now to o all about buying a used Lexus. He also sold our son his used Lexus a few years early and our son highly recomemed him to us as we will do now to others. More

Dorothy Lunney is simply the Best Customer Service Rep I have ever experienced in my my auto dealer relationships over many decades! It's not the norm that you would think of Service/Customer experience at have ever experienced in my my auto dealer relationships over many decades! It's not the norm that you would think of Service/Customer experience at a primary driver of the dealer you do business with, well in this case Dorothy is and has been that vital to my long term relationship with Lexus of Cerritos! She and Desmond Thompson and the Class of my Lexus World and Experience!!! I picked my car up today and had another excellent service experience! Joseph D. Johnson More

Kevin was the best salesperson I have ever encountered. He was straight forward, honest and knew his business. I was very impressed with how fast I received the car, as it was not on the lot. Kevin was a He was straight forward, honest and knew his business. I was very impressed with how fast I received the car, as it was not on the lot. Kevin was able to answer all the many questions I asked. Kevin gave me his cell number in case I had any questions after I purchased my Lexus. Johnny the financier was also most pleasant. I was surprised. We got down to business quickly and everything was finalized in record time. There was a question about a piece of equipment I thought was on the car, and it was not on the car. However, Kevin immediately took care of it. That is good business. I would definetly recommend Cerritos Lexus to my friends, relatives or anyone. Thank you so very much. I plan on using your service dept. I am assuming the service will be as good as I have already received. I was pleased to find out that the 1st and 2nd scheduled maintance are complimentary. I love being a proud owner of a 2012 450h AWD. More