Lexus of Cerritos

Lexus of cerritos was great. From the first moment I drove in sales men Zack knew what I was looking for guiding me to my new LEXUS Is250 drove in sales men Zack knew what I was looking for guiding me to my new LEXUS Is250 More

The service provided at Cerritos Lexus was excellent! I contacted Desmond Thompson before I went to the dealership. He was friendly and informative. We setup a time for me and my husband to come in. Afterw contacted Desmond Thompson before I went to the dealership. He was friendly and informative. We setup a time for me and my husband to come in. Afterwards, Desmond’s assistant Aymy contacted me to confirm. Once we arrived at the dealership, they were ready for us, extremely helpful and courteous. The transaction was handled with professionalism and to my surprise went quickly. After the purchase, Aymy took her time to show us all the features of the car and was very helpful. I would recommend Cerritos Lexus to all my family and friends. More

Thanks for the Excellent Customer Service. You honesty, customer service, and customer care is one of the reasons I continue to come back to Lexus of Cerritos. Thanks for the Outstanding work you do. You customer service, and customer care is one of the reasons I continue to come back to Lexus of Cerritos. Thanks for the Outstanding work you do. You are a great example of what all Leaders and Business Women should be. I proud to be your customer and to say that I have enjoyed doing continued business with you. More

My experience at Cerritos was outstanding. I was My experience at Cerritos was outstanding. I was assisted in my purchase of an LS that I had been searching for, for weeks. Other dealers had offe My experience at Cerritos was outstanding. I was assisted in my purchase of an LS that I had been searching for, for weeks. Other dealers had offered to get the model I wanted and one even had me visit them when in fact they did not have the car, causing me to drive over two hours round trip for nothing. I finally made contact with Ms. Richardson at Cerritos. She e-mailed me complete information regarding the exact model I was looking for from their inventory. I made a quick appointment for that day and was able to complete the purchase in relative short order - getting nearly the exact trade-in I wanted. Ms. Richardson was very patient and informative but never pushy. She made me aware of whatever options or services that were available and allowed me to decide which, if any, I wanted. She also - and I know its normally done (but the hour was late and she had been at work past her quitting time)- to sit with me in the car and instruct me in the essential operation (other sales folks were curt with me after the sale). Always pleasant I call her an exemplary representative of Cerritos Lexus. She made my purchase the very best buying experience of my "young" buying life. ps: I am over sixty-five years young and this purchase represents my sixth Lexus and the first at Cerritos. More

Overall very fair. No haggle or hussle. Al was great at getting us the deal we asked for at a minimal time. Very personable! Al is very friendly and extremely knowledgable and true to his word. Already ex getting us the deal we asked for at a minimal time. Very personable! Al is very friendly and extremely knowledgable and true to his word. Already experienced good hospitality when returning to dealership. Would highly recommend friends and family to Al and Cerritos Lexus. More

Dorothy Lunney is just the "best" that there is when you take your car in for service at Lexus of Cerritos. Each customer is "special" and Dorothy lets you know it. There is no "no" in her vocabul when you take your car in for service at Lexus of Cerritos. Each customer is "special" and Dorothy lets you know it. There is no "no" in her vocabulary and she takes care of all your needs. This lady is truly outstanding. She remembers everything that you need done to your car and gets it done and always goes that extra mile. I have never been treated like this at a car dealer before. I have been going to Lexus of Cerritos ever since I bought my car 5-1/2 years ago. The whole experience at Lexus of Cerritos is great! More

Patty was great and made every possible effort to close the deal. She was helpful in all aspects and made it possible for us to drive home in our new Lexus. the deal. She was helpful in all aspects and made it possible for us to drive home in our new Lexus. More

I gave this rating because this dealership actually helped me out a lot. Even though I had a hard time getting approve for a car.also the way they can work around that. I'm trying to build my credit an helped me out a lot. Even though I had a hard time getting approve for a car.also the way they can work around that. I'm trying to build my credit and have a new start for myself. More

The salesperson was very patient and guided us through the entire transaction. Sonny listened to our needs, and assisted us with getting the vehicle we chose at a very reasonable price. This is our first the entire transaction. Sonny listened to our needs, and assisted us with getting the vehicle we chose at a very reasonable price. This is our first Lexus purchased and first contact with this salesperson and dealership. More

Have been a car owner for over 40 years. My purchase from Aymy was the most enjoyable. A hassle-free experience. There were no surprises. The car ready, the paperwork was ready, Aymy was friendly an from Aymy was the most enjoyable. A hassle-free experience. There were no surprises. The car ready, the paperwork was ready, Aymy was friendly and helpful, and I felt appreciated. How many of your shopping trips end like that? I recommend Aymy without reservation. More