Lexus of Cerritos

Dorthy lunney has been my service advisor for over 15 years and is the only reason why I keep buying a lexus for the third time! She is an outstanding service advisor!! years and is the only reason why I keep buying a lexus for the third time! She is an outstanding service advisor!! More

Dorothy is an excellent person. I have always worked with her. She is honest, explains everything clearly and have warm relation with her customer. I am always recommend her to my friends. Thanks Dorothy. her. She is honest, explains everything clearly and have warm relation with her customer. I am always recommend her to my friends. Thanks Dorothy. More

Dorothy made my sales experience quick, to the point and answered honestly. I appreciated that she did not try to push anything on me that I did not want and she was very understanding of the value of my ti answered honestly. I appreciated that she did not try to push anything on me that I did not want and she was very understanding of the value of my time. I would recommend anyone interested in buying a Lexus to work directly with Dorothy. She also was able to give me the best price and the exact car that I was after. More

Mr. Alcantara is very accomodating and friendly. He explained everything you asked him patiently. He don't pressure or rush you to decide right away. He's very professional and knowledgeable. explained everything you asked him patiently. He don't pressure or rush you to decide right away. He's very professional and knowledgeable. More

My family purchased a new 2012 RX 350 from Lexus of Cerritos. I do not know much about other dealers at this location, but I am writing to thank Desmond Thompson and Evelyn who helped us purchase our c Cerritos. I do not know much about other dealers at this location, but I am writing to thank Desmond Thompson and Evelyn who helped us purchase our car on the last day of 2011. I first went through the ordial of going through Edmond.com to submit a pricing inquiry to the dealers around our area. I heard back from approximately 8 dealerships and spoke with them all. Evelyn persistenly and pleasantly followed up with emails and phone calls over a period of 4-5 weeks and when we were ready to make the purchase within two days, I contacted her to get a quote on the car we were looking for. After several email exchanges, we set up an appointment with Desmond, a fleet manager there. We were given a quote for a car and we were expecting to purchase an Rx 350 w/nav and premium package in a certain color combination. They had already sold the car we were looking to purchase but one was available in the color combination we wanted w/nav, premium package plus the comfort package. Fear not, the price that we were quoted was closely honored and though we did pay a bit more for the additional package, I know that Desmond went extra steps to help us out in meeting what he had promised. There was no haggling because I knew that the price was already great and Desmond took extra steps to help us out in financing the car as well. I've bought two cars prior to this one, I've never had such a pleasant experience knowing that I am in a company of a honest bunch who cares about their clients welfare. My whole family was blessed getting a new car and I highly recommend Desmond and Evelyn. xxxxxxto Lexus of Cerritos! M.Lee More

Al Alcantara our sales representative was very helpful and knowledgeable he was even kind enough to setup my existing cell phone with our brand new car. Was pleased with the service and experience. and knowledgeable he was even kind enough to setup my existing cell phone with our brand new car. Was pleased with the service and experience. More

Jamie is an outstanding individual & a great asset to this agency. Everyone is most helpful & eager to assist you in any way. I purchased my first Lexus 400 in 1990 & have been a loyual customer ever c this agency. Everyone is most helpful & eager to assist you in any way. I purchased my first Lexus 400 in 1990 & have been a loyual customer ever cinse, eventhough I moved 300 miles away, I still return for the called for services on my 430. More

Lexus of Cerritos was outstanding. Their customer service and knowledge were fantastic. I have bought and leased a number of cars in my lifetime and this was hands down the best experience I have had to date and knowledge were fantastic. I have bought and leased a number of cars in my lifetime and this was hands down the best experience I have had to date. More

Our entire experience with Lexus of Cerritos has been exemplary. Everyone was friendly and eager to assist us. Aymy Bronson was so well organized and knowledgeable that buying a car was actually pleasura exemplary. Everyone was friendly and eager to assist us. Aymy Bronson was so well organized and knowledgeable that buying a car was actually pleasurable. We loved learning about our new Lexus and thanks to Aymy, we received easy to understand technical information about how to use the many options on the car. Our Lexus has been to the service department, and thanks to Sarah Ventresca,this experience was also very gratifying. All questions were answered and the service was completed in a timely manner. We're looking forward to our continuing relationship with Lexus of Cerritos. More

Alex was extremely knowledgeable and he was willing to work with me and my budget. He showed me all the cars that were within my price range and knew exactly the car that was perfect for me. The reason work with me and my budget. He showed me all the cars that were within my price range and knew exactly the car that was perfect for me. The reason I would come back to Alex was because he seemed to be really honest and credible. I didn't feel like I was dealing with the typical "used car salesman" where they will lie to you just to make a sale. He was very nice and remained professional throughout the negotiation process. Most importantly, he came through on all of his promises which is rare in itself. I will definately be seeking him out for my next Lexus purchase which will be in the very near future. Thanks, Marlene Duran More