Lexus of Cerritos

Sonny (the sale manager) was great, he was nice and offered great price, but the only one thing that I am not happy about was the small scratch at rear bumper on driver side by the reflection light was offered great price, but the only one thing that I am not happy about was the small scratch at rear bumper on driver side by the reflection light was not fix properly. He just took the car to the back and tried to clean with wet tower and did not remove the scratch. I did not want to make big thing about it and I just took the car home. The price final price was little higher than previously quote it for me. That 's still ok with me but I don't really like the way they doing like that. More

Jamie went out of his way to help me get my car serviced quickly, effectively and affordably. He showed me how I could save money and took the time to find the best deal on tires that were appropriate for quickly, effectively and affordably. He showed me how I could save money and took the time to find the best deal on tires that were appropriate for the amount of driving I do. More

AMAZING CUSTOMER SERVICE at the service department. AMAZING CUSTOMER SERVICE at the service department. Sarah is a wonderful service advisor, and I am so fortunate every single time that I am assigned AMAZING CUSTOMER SERVICE at the service department. Sarah is a wonderful service advisor, and I am so fortunate every single time that I am assigned to her. Highly efficient and always places customers first. This service center is living proof! More

I am the proud owner of a beautiful Lexus ES350! Kevin I am the proud owner of a beautiful Lexus ES350! Kevin was the best, patient, professional and made sure we were comfortable. He's great! I am the proud owner of a beautiful Lexus ES350! Kevin was the best, patient, professional and made sure we were comfortable. He's great! More

We are returning Lexus customer. Our experience over the years with Lexus of Cerritos have been very good. We recently decided to purchase a new RX350. Cleo Williams is our sales associate. He was outstand years with Lexus of Cerritos have been very good. We recently decided to purchase a new RX350. Cleo Williams is our sales associate. He was outstanding to say the least. He was very professional, courtesy and knowledgable when it comes to the Lexus vehicles. Cleo was also very patient with us while we made our decision. The end results we are very happy Lexus customers. The service we received from Cleo and Lexus was excellent! I have spreaded the word around the office that Lexus of Cerritos is the best in So Cal. More

We've dealt with Dorothy Lunney for the past 6 years, bought two Lexus' from Cerritos because of the excellent service and quality. Now we are waiting for the new 2012-2013 ES's and plan the buy one w bought two Lexus' from Cerritos because of the excellent service and quality. Now we are waiting for the new 2012-2013 ES's and plan the buy one when they come out. If it wasn't for such excellent service and care, we would probably buy a different car as our lease will be up very very soon. So please thank Dorothy for the last 6 years of quality service. Mike & Gayle Garrity More

The first time I visited Lexus of Cerritos was in January 2011. My intentions was on purchasing a new car. Patty helped us diligently. Although, we changed our mind and opted to wait for a new 2012 car. 2011. My intentions was on purchasing a new car. Patty helped us diligently. Although, we changed our mind and opted to wait for a new 2012 car. Patty remained friendly, professional and attentive. She kept in touch with us until the car arrived in October. When we arrived to the dealership to purchase the 2012 car, both Patty and Cleo helped us and negotiated a fair deal. I am very pleased with their customer service and very happy about my purchase. More

I recently purchased a new Lexus RX 350 from Cerritos Lexus. When I walked through the front doors, I was greeted by one of the sales associates, Zack Heilani, who became my sales consultant. He was very Lexus. When I walked through the front doors, I was greeted by one of the sales associates, Zack Heilani, who became my sales consultant. He was very professional and attentive to the type of car I wanted to purchase. I did not feel pressured from Zack into buying a new car that I would normally get from other sales people from other car dealerships. I give Zack A+ for the excellent customer service I received when I purchase my Lexus. After purchasing my car, Zack extended his customer service by taking the time to instruct me on my new car's features. I'm completely satisfied with my new car purchase. More

Patty was a true professional, assertive but not aggressive. This is the 4th Lexus that I have purchased but never from this dealership (a conscious decision based on the previous contacts). This aggressive. This is the 4th Lexus that I have purchased but never from this dealership (a conscious decision based on the previous contacts). This time I left feeling that I had made a fair deal. More

On the 13th of October I went to explore buying a new Lexus CT Hybrid at Lexus of Cerritos where I was fortunate enough to make the acquaintance of sales rep Cleo Williams. In my estimation there could n Lexus CT Hybrid at Lexus of Cerritos where I was fortunate enough to make the acquaintance of sales rep Cleo Williams. In my estimation there could not be a finer or more professional person to deal with in the minefields of automobile purchasing... One usually braces oneself for a grueling gauntlet of tug-o-war and finally feeling beaten down by the experience. At Cerritos Lexus I found exactly the opposite experience - Cleo and the whole team at the dealership could not have been nicer to deal with. In fact, we were done in record time to my complete satisfaction! If it were possible to give above a '5' on your survey I would have taken it several digits higher! Fred Peters More