Lexus of Brooklyn - Service Center

Service By far the best service experience I have had at a Lexus dealership. Thanks to Jennifer Barbieri for your excellent service and to a staff that was o By far the best service experience I have had at a Lexus dealership. Thanks to Jennifer Barbieri for your excellent service and to a staff that was outstanding. More

Service Usually going to an automobile service department can be a very stressful situation. Well may I say my experience at Bay Ridge Lexus was outstanding. Usually going to an automobile service department can be a very stressful situation. Well may I say my experience at Bay Ridge Lexus was outstanding. Thank you Ms. Jennifer Barbieri, for your outstanding customer service. More

Awesome Service Our service advisor, Rochelle Kruithoff was extremely easy to work with and very helpful. She was knowledgable about the work and made the experience Our service advisor, Rochelle Kruithoff was extremely easy to work with and very helpful. She was knowledgable about the work and made the experience extremely pleasant. She was a real doll! More

Staff professional and friendly I brought my vehicle into Bayridge Lexus service for a routine maintance. The woman I delt with was very courtesy and explain the service I was getti I brought my vehicle into Bayridge Lexus service for a routine maintance. The woman I delt with was very courtesy and explain the service I was getting in detail. I couldn't wait so long and Rochelle had promise me she would get me out in time as she did. The staff was very friendly. I will definitely bring my vehicle back for service More

Great work and customer service! This was one of my first experiences dealing with service at a dealership and the gentleman I worked with, Steve Chan, made me feel very comfortable. This was one of my first experiences dealing with service at a dealership and the gentleman I worked with, Steve Chan, made me feel very comfortable. He was honest and straight with me. Steve layed out all my options and explained everything in detail so I can make an informed decision. No more second guessing with shady local garages. Definitely recommend him if you're looking for someone to work with. More

service So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Je So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Jennifer were extremely professional & friendly. You should be proud of this amazing team!! More

Happy When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have multiple Lexus cars from this dealer and I will always come here .. Thank u More

Always a great experience I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I c I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I can understand, and the prices are very fair... They are quick to get my vehicle back to me when promised, and always squeaky clean! More

Superb quality service from Lexus I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that st I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that stands out the most. He has always been instrumental to addressing my needs to ensure my car runs great for me and my family. Guiding me through the details in plain simple form. You now have a loyal customer because of this dealership and its people. Thanks. More

Service and msintenance I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He was courteous, professional and dispelled any concerns I had. Overall, I highly recommend Bay Ridge Lexus and Mr. LaCerra. Thank you for the service I received. More