Lexus of Brooklyn - Service Center

Great customer service! Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal, Can not ask for a better customer service. More

Fast and Friendly Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not t Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not the case. I was greeted right away by the very friendly and plesant Rochelle who completed all my paperwork and answered all my questions ( I had a lot). I would highly recommend this service department and Rochelle Kruithoff for all your service needs!!!! More

Great service and very personal People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. More

A+++ Service! Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All m Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All my questions were answered promptly. Thanks again for your assistance Steve! You made a difference. More

Excellent staff Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making s Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making sure my concerns with my vehicle were taken care of in a timely and professional matter. He took his time to explain to me the work done and the work needed on my vehicle. Mr. Chan is by far one of the most professional consultants I've ever dealt with. I'd definitely recommend Bay Ridge Lexus Service Dept to anyone who doesn't expect anything less then perfect. More

Great Service Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer servi Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer service. I would definitely recommend them to my friends and family. More

Time we'll spent Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. More

excellent service over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experi over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experience with the entire staff is always a pleasant one, i also made some new friends who seems to always take time to inform me of any updates or service for my 2015 RX 350. i will only have my vehicle service by bay ridge lexus certified staff my RX is a beautiful vehicle and the only way to maintain its beauty,every day operation and value is to make an appointment at bay ridge lexus. i will continue to be a lexus owner in the future thanks More

Simply Amazing Steve Chan is good at what he does and then some! He is very kind and respectful. His character is beyond my expectations. I definitely recommend this Steve Chan is good at what he does and then some! He is very kind and respectful. His character is beyond my expectations. I definitely recommend this man. More

This place is no just a dealer it's a friendly place to come I have been dealing with Joe Ondo for the past 8 years he is the best and the servers depart Mario and Steve are the greatest customer servers in a I have been dealing with Joe Ondo for the past 8 years he is the best and the servers depart Mario and Steve are the greatest customer servers in any dealer I have been to the guys who work when you come are great they always greet you with a smile and everyone at this place treats you like family it's a pleasure to bring my car there and by from this dealer keep up the good work guys and ladies all of you due a wonderful job thank for always helping me Cherise Howard More