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Lexus of Brooklyn - Service Center

Brooklyn, NY

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105 Reviews
Call Service Center (347) 480-3604

105 Reviews of Lexus of Brooklyn - Service Center

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January 14, 2017

After i did repair of my car I notice the rear cargo met was stolen and front reg was stolen i lost 300 .Do not give you car for body work the shop is dishonest. More

by alevenkov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Barbieri
Report | Print
July 18, 2016

My last visit for service Anytime I bring my car in for service Matt Mcalpine is so professional. I been away and I didn't get a chance to write my last review. I will continu More

by maureen55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Mcalpine
Report | Print
Jul 18, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you show should require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. Matt Mcalpine, Bay Ridge Lexus.

May 03, 2016

The Service was excellent!! The Service Adviers were very polite and knowledgeable I would definitely go back with my car and tell my friends and family to have their car service More

by Ednick123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
Other Employees : Anil Dhanpet, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
Report | Print
May 03, 2016 -

Lexus of Brooklyn responded

On behalf of everyone at Bay Ridge Lexus, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

This guy knows his stuff Went in to have to routine maintenance done, Steve answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Th More

by nycarguy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Report | Print
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

Great service My experience at the dealership was great. Very helpful. They had a loaner car ready and waiting for me when I needed. I would definitely recommend th More

by Spabon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
Report | Print
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback and recommendation, both are greatly appreciated. It was my pleasure to have assisted you with your vehicle's servicing needs and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

Great service Happy with the overall service that Steve and the staff gave me.. You will see me again at bay ridge Lexus .. Happy with the free wifi and coffee and More

by Roseville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Report | Print
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

Best Experience!! Today i came to Bay Ridge Lexus for an oil chabge. I didnt have an appointmebt however they accomodated me and provided the best Experience! They prov More

by Diamondeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Petito, Steve Chan, Jennifer Barbieri
Report | Print
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with you Lexus! If you shold require further help with your vehicle, please feel free to contact me at, (866) 813-1665. Sal Petito.

May 02, 2016

service loved my experience. very helpful. I will be coming back there for anything my Lexus would need. The staff there was very professional. stress free More

by zabenali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
Report | Print
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the service in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

White Glove Treatment! Bay Ridge Lexus is the bedt! They shuttled me to my office and even gave me a gift card. When I came in this morning they served me with Breakfast. Jo More

by Ls460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Rizzo, John Gaied, Jennifer Barbieri
Report | Print
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback to us, it is appreciated. It was my pleasure to have assisted you with your vehicle needs and I wish you continued luck with your Lexus! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Joanne Rizzo.

May 02, 2016

great staff loved the professional and friendly staff there. everyone was wonderful. I was in and out with my car in 3 hours. will definitely come back for any se More

by devon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, Steve Chan
Report | Print
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything related to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

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