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105 Reviews of Lexus of Brooklyn - Service Center
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August 30, 2024
For the past four years, my experience at Lexus in Bay Ridge has exceeded my expectations. In providing such exemplary customer service, my advisor Wilson Rolan is always going to be ahead of the curve. W Ridge has exceeded my expectations. In providing such exemplary customer service, my advisor Wilson Rolan is always going to be ahead of the curve. Wilson's attention to detail and his commitment are unprecedented. Wilson's taking the initiative to meet my expectations at all times. I'd recommend Wilson Rolan and Lexus at Bay Ridge as their advisors. More
by Vanessa
Employees Worked With
June 19, 2024
Wilson Rolon was extremely helpful and informative regarding my NX 350. As a new Lexus customer he provided excellent customer service. He answered All my questions and explained everything in detail regarding my NX 350. As a new Lexus customer he provided excellent customer service. He answered All my questions and explained everything in detail . I highly recommend his services to other Lexus clients . More
by Teddyboy
Employees Worked With
October 13, 2022
Wilson Rolon is thorough, efficient and extremely helpful in diagnosing and solving the problems that I had with my Lexus. He's always present and available to provide assistance, information and advice. I in diagnosing and solving the problems that I had with my Lexus. He's always present and available to provide assistance, information and advice. It's been a real pleasure working with him since I bought my Lexus in 2016. He's a top flight member of your team!! More
by rcoesq
Employees Worked With
October 11, 2022
The employee in this dealership are very arrogant, unprofessional, specially John(service advisor) please do not go to him cuz he will try to hussle you like a street dog, very unprofessional, no prop unprofessional, specially John(service advisor) please do not go to him cuz he will try to hussle you like a street dog, very unprofessional, no proper ethics, untrustable, i honestly dont know why he still has a job, he is a xxxxing lier. Please if u want to avoid stress, do not go to this dealership. More
by J-Money
Employees Worked With
John
April 19, 2022
I had an accident with my Lexus RX 2021 and decided to do bodywork with the Brooklyn Lexus dealership. Bodyshop owner Anthony from Culver Collision performed work. I can not be more pleased with this shop' bodywork with the Brooklyn Lexus dealership. Bodyshop owner Anthony from Culver Collision performed work. I can not be more pleased with this shop's professional service, responsiveness, and work quality. I do not wish you to have an accident, but I strongly recommend Anthony as a service provider if you need it. More
by smartchoice
Employees Worked With
Anthony from Culver Collision
December 05, 2021
I am very satisfied with the customer service that I was provided with by Rochelle Kruithoff. provided with by Rochelle Kruithoff. More
by Henry new gx
Employees Worked With
December 05, 2021
I am very satisfied with the customer service that Rochelle Kruithoff had provided for me. Rochelle Kruithoff had provided for me. More
by richman1794
Employees Worked With
September 27, 2021
I'm always happy to go to this dealership. Rochelle the service advisor is always helpful and respectful, she makes you feel comfortable and always return your calls. service advisor is always helpful and respectful, she makes you feel comfortable and always return your calls. More
by Raljam
Employees Worked With
November 23, 2019
Great Service Experience Regular Service Maintenance is very important to the life and health of a vehicle. Whenever I go to this dealership, I always feel happy about the wor Regular Service Maintenance is very important to the life and health of a vehicle. Whenever I go to this dealership, I always feel happy about the work done on Lexy (my RX 400h). Great team - great service. More
by Kendol
