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Lexus of Brooklyn
Brooklyn, NY
552 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 552 reviews
December 04, 2019
Sherif is very helpful, will go above and beyond to take care of you. There's nothing he wouldn't do to help his customers. I will always purchase from lexus of Brooklyn because of Sherif. care of you. There's nothing he wouldn't do to help his customers. I will always purchase from lexus of Brooklyn because of Sherif. More
by Shivan0124
Employees Worked With
Sherif Korkut
December 01, 2019
I truly thankful for everything you done for me ,Abe Shrief was my salesmen I was worried and nerves buying a car but you made comfortable and easy transaction thank you so much Abe and happy holidays Shrief was my salesmen I was worried and nerves buying a car but you made comfortable and easy transaction thank you so much Abe and happy holidays to you and family . More
by Colmdave21
Employees Worked With
November 30, 2019
Cindy was so professional. She was thorough, patient and listened to our needs. Lexus IS fortunate to have her as part of their sales team. listened to our needs. Lexus IS fortunate to have her as part of their sales team. More
by Sandramaitland
Employees Worked With
November 25, 2019
I had an amazing experience purchasing my 2016 RX 350 gray through Abe Shrief.He was super informative, professional and patient (I had a lot of questions). Abe made me feel really comfortable about my p gray through Abe Shrief.He was super informative, professional and patient (I had a lot of questions). Abe made me feel really comfortable about my purchase and listened to my needs and concerns. I left the dealership with exactly what I wanted. Thank you again! Highly recommended! More
by Jean
Employees Worked With
November 23, 2019
Great Service Experience Regular Service Maintenance is very important to the life and health of a vehicle. Whenever I go to this dealership, I always feel happy about the wor Regular Service Maintenance is very important to the life and health of a vehicle. Whenever I go to this dealership, I always feel happy about the work done on Lexy (my RX 400h). Great team - great service. More
by Kendol
November 22, 2019
Sherif was excellent to work with and was very detail oriented with the entire process. He made the process of turning in my leased car and buying my new one easy. Thank you. oriented with the entire process. He made the process of turning in my leased car and buying my new one easy. Thank you. More
by Mach1
Employees Worked With
Sherif Korkut
November 21, 2019
Es 350 Browsing for a car online I come across the Brooklyn Lexus. Sherif from preowned helped me and answered my questions. I felt very comfortable with him Browsing for a car online I come across the Brooklyn Lexus. Sherif from preowned helped me and answered my questions. I felt very comfortable with him. Sherif let me listen a Mark Levinson CD to try the speakers and explained all the settings one by one. I enjoy my CPO ES350 and very happy with it. He also gave me a great gift box on top of the great service. More
by Michael
Employees Worked With
Sherif Korkut
November 20, 2019
They were exceptional helpful in getting me a new car. Abe was my sales person, he is very reliable, dedicated, and hard working sales consultant in caring about his customers. I truly grateful for all th Abe was my sales person, he is very reliable, dedicated, and hard working sales consultant in caring about his customers. I truly grateful for all the help he provided me, and I'm looking forward to go working with Abe at Lexus of Brooklyn for my next Lexus! I highly recommend this place! 10/10 More
by Judy F
Employees Worked With
November 20, 2019
Scammers Leased my 2018 IS300 through them. Reliable car, of course, but no reflection on the dealership - it's the car brand. Just 2 weeks ago, I receive a Leased my 2018 IS300 through them. Reliable car, of course, but no reflection on the dealership - it's the car brand. Just 2 weeks ago, I receive a call about booking a service appt. I told the polite young lady on the phone that I have my own private mechanic and would cal them if I needed their service dept. She said ok and we both hung up. 1 week later, 2 days ago, I get yet another call from the same dealership asking about an 'overdue' service apt. I again reiterated that I have my own private mechanic I trust and would cal them if I needed their service dept. He asked who it was, and I told him I was not at liberty to tell them. We both hung up. This morning, a woman with an Eastern European accent called me to advice me of "a serious airbag recall on my car and when I'd be bringing it in for service." I told her I was not aware of any recall on my car and further, I never rec'd a letter from Lexus about such a recall. She said "Oh, that's because the recall is brand new and we're calling you before you get the letter." I told her I didn't believe her and hung up. These people (as all dealers) make their money from the service dept, ESPECIALLY by scaring you into believing there are open recalls, dangerous conditions that only the dealer can fix. Once your car is there, they find things that, conveniently, need attention and are not covered under a warranty but "thank goodness you came in, because this could fail on your next road trip and leave you stranded." These people seem to go the extra mile to scam people. Thank goodness I am smart enough to not fall for their tactics. I wonder how many people are too busy to notice the scams?? More
by peterr
Employees Worked With
November 16, 2019
Extreme professionalism at it's best. They do a great job at keeping their customers/clients pleased with their service. Abe from Sales was very knowledgeable, patient, and understanding. His ability to sati at keeping their customers/clients pleased with their service. Abe from Sales was very knowledgeable, patient, and understanding. His ability to satisfy his clients is commendable at it's best. I highly recommend Abe and Lexus of Brooklyn. Thanks alot. More
by Maqsudraf
Employees Worked With
