Lexus of Brooklyn
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Superb quality service from Lexus I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that st I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that stands out the most. He has always been instrumental to addressing my needs to ensure my car runs great for me and my family. Guiding me through the details in plain simple form. You now have a loyal customer because of this dealership and its people. Thanks. More
Service and msintenance I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He was courteous, professional and dispelled any concerns I had. Overall, I highly recommend Bay Ridge Lexus and Mr. LaCerra. Thank you for the service I received. More
service So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Je So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Jennifer were extremely professional & friendly. You should be proud of this amazing team!! More
service I was referred to this place by a friend. Rino Lacerra helped me with my car and what they had to fix. They did good work and the price was good. I re I was referred to this place by a friend. Rino Lacerra helped me with my car and what they had to fix. They did good work and the price was good. I recommend this service center to everyone and will definitely use this service center again. More
Happy with service I came in for my 5,000 mile service and Anil was very nice.. I didn't have an appt and he was happy to take my car in. This is my 3rd car I brought fr I came in for my 5,000 mile service and Anil was very nice.. I didn't have an appt and he was happy to take my car in. This is my 3rd car I brought from this dealer .. And will definitely see more of me. More
Excellent Service Consultant I dealt with Matthew Mcalphine who took his time and explained how my car was going to be taken care of. The day I brought my car in, he asked perti I dealt with Matthew Mcalphine who took his time and explained how my car was going to be taken care of. The day I brought my car in, he asked pertinent questions. My car was ready when he told me it would be, and he again carefully went over what had been done. Matthew is very professional and courteous ... .an A+ consultant and I will now ask for him when my car is being serviced. I was very happy he was assigned to me. Thank you, Matthew More
Excellent Salesman I recently purchase a 2016 GS 350 from BayRidge Lexus which by the way this is my 3rd purchase. My salesmen Mustafa Topu was excellent, he listen I recently purchase a 2016 GS 350 from BayRidge Lexus which by the way this is my 3rd purchase. My salesmen Mustafa Topu was excellent, he listen to what I had to say, I told him what I wanted and he went to work to find me my car. He was very professional he called me back when he said he would, I did not have to track him down. This is why I only deal with BayRidge Lexus, I never had a bad experience. More
Not even interested in sales Came in today to look at GX460, oddly enough it was not in their showroom. What was worse is that nobody even came up to us, we were wondering around Came in today to look at GX460, oddly enough it was not in their showroom. What was worse is that nobody even came up to us, we were wondering around the showroom with 4 sales guys enjoying their time at the concierge table. Even when we looked at them, that did not prompt any of them to come up to us. We walked out without even a hello. More
complete rippoff, and tricks Don't ever bring your car to this service they will make you sign a paper that if your warranty doesn't cover the problem you have to pay 280 only for Don't ever bring your car to this service they will make you sign a paper that if your warranty doesn't cover the problem you have to pay 280 only for dyagnostic. At the end it's always comes out that it's not under a warranty . Don't trust them, I spent hall day in here waiting for the result. After that manager said that Lexus headquarters is closed today and that can't say if the problem is under warranty or no, but they believe it's not. More
Very Poor Coustomer service I am very disappointed the way they treat Lexus Customer. Sales department should respect Lexus owner and Trade in Lexus Customers. I had interaction I am very disappointed the way they treat Lexus Customer. Sales department should respect Lexus owner and Trade in Lexus Customers. I had interaction with 2 sales person. One was sales person (did try to help) but the other was his manager (Andrea) very rude, not polite at all and was in rush. More