Back

Lexus of Brooklyn

Brooklyn, NY

4.1
552 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Contact Dealership

6502 5th Avenue

Brooklyn, NY

11220

Directions

By Type

Showing 552 reviews

April 21, 2016

Simply Amazing Steve Chan is good at what he does and then some! He is very kind and respectful. His character is beyond my expectations. I definitely recommend this More

by Vicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 22, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your wonderful feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the help in which I provided to you and I wish you luck with your Lexus! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 18, 2016

Great Dealer Easy transaction. No car sales BS. Stress free unlike other dealers. We have been leasing with Joe Ondo for 10+ years. He is the key reason we go back More

by mountainrivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH ONDO, Sal Logosso
Apr 19, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your kind feedback, it was my pleasure to assist you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Joeseph Ondo.

April 18, 2016

This place is no just a dealer it's a friendly place to come I have been dealing with Joe Ondo for the past 8 years he is the best and the servers depart Mario and Steve are the greatest customer servers in a More

by Skate22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario H, JOSEPH ONDO, Steve Chan
Apr 19, 2016 -

Lexus of Brooklyn responded

Hello Ms. Howard, I would like to thank you for taking the time to provide your feedback to us, it was my pleasure to assist you with your vehicle needs. I am glad that you were satisfied with the assistance in which I provided you with and I wish you luck with your new Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Joeseph Ondo.

April 16, 2016

Service By far the best service experience I have had at a Lexus dealership. Thanks to Jennifer Barbieri for your excellent service and to a staff that was o More

by Brooklyn1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Barbieri
Apr 18, 2016 -

Lexus of Brooklyn responded

Thank you for providing your wonderful review, it was our pleasure to assist you with your vehicle's servicing needs. I am glad that you were happy with your Service experience and I wish you continued success with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

April 15, 2016

Service Usually going to an automobile service department can be a very stressful situation. Well may I say my experience at Bay Ridge Lexus was outstanding. More

by Chloe1243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Barbieri
Apr 18, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback to us, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the service in which I provided to you and I wish you continued success with your Lexus! If you should ever require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

April 14, 2016

Awesome Service Our service advisor, Rochelle Kruithoff was extremely easy to work with and very helpful. She was knowledgable about the work and made the experience More

by Thanthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide such wonderful feedback, assisting you with solving your vehicle's servicing needs was a real pleasure. I am glad that you were satisfied with the assistance in which I provided to you and I wish you continued success with your Lexus! If you should require further help with anything car related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 13, 2016

Staff professional and friendly I brought my vehicle into Bayridge Lexus service for a routine maintance. The woman I delt with was very courtesy and explain the service I was getti More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to assist you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued success with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 13, 2016

Great work and customer service! This was one of my first experiences dealing with service at a dealership and the gentleman I worked with, Steve Chan, made me feel very comfortable. More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 13, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback to us, it was my pleasure to assist you with your vehicle's Servicing needs. I am glad that you were satisfied with your first experience at our Service Department and I am looking forward to assisting you in the future! If you should require help with anything relating to your vehicle before then, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 12, 2016

Happy When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have More

by Crazy lazy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 12, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback to us, it was a pleasure to assist you with your vehicle's servicing needs. I am glad that you were satisfied with your experience while here and I wish you luck with your vehicle! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 12, 2016

Always a great experience I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I c More

by Goldgus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rino Lacerra
Apr 12, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback, it was our pleasure to assist you. I am glad that you were satisfied with the way in which we helped you with your vehicle's servicing needs and we wish you continued luck with your Lexus! If you feel that you may require assistance before then, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

...
43
...