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Lexus of Brooklyn

Brooklyn, NY

4.1
552 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 552 reviews

April 29, 2016

Great customer service! Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal More

by IS300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the assistance in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 29, 2016

Fast and Friendly Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not t More

by Nickynick1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the help in which I provided to you and I wish you continued luck with your Lexus! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 29, 2016

Great service and very personal People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. More

by terriw1129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience in which I provided to you and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 29, 2016

A+++ Service! Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All m More

by petajai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 29, 2016

Excellent staff Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making s More

by Gs350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

I would like to take this time to thank you for providing your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to learn that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should ever require further help with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 29, 2016

Great Service Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer servi More

by jasminerag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bharrat Seenarain
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have offered my assistance to you. I am happy to learn that you were satisfied with the assistance in which I provided to you and I wish you continued luck with your vehicle! If you should ever require further help with your Lexus, please feel free to contact me at, (866) 813-1665. Bharrat Seenarain.

April 27, 2016

Time we'll spent Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. More

by Zabena Abash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
Apr 27, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, both are appreciated. I am glad that you were satisfied with the assistance in which I provided you with and I wish you continued luck with your Lexus! If you you should ever require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

April 26, 2016

excellent service over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experi More

by victor175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
Apr 26, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with servicing your RX. I am glad that you were satisfied with the service in which I provided to you and I wish you continued luck with your Lexus! If you should ever require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 22, 2016

Excellent. Delivered as promised Ahmed, Sky, Devon, Anthony and Eugene made it all happen. Each one put all the pieces together to make my experience at Bay Ridge a great one. A spec More

by acs10314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : SKY LIANG, Ahmed Mohsen
Apr 22, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at Bay Ridge Lexus, I would like to thank you for taking the time to provide your feedback to us, it was my pleasure to have assisted you with your vehicle needs. I am thrilled that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Ahmed Mohsen.

April 21, 2016

Superb Sales Service Joe Ondo was a consummate sales professional and went out of his way to assist my wife, my daughter and me to purchase the cars that we wanted at a fa More

by hg54053
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH ONDO
Apr 21, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was a pleasure to assist you and your family with your vehicle needs. I am glad that you were satisfied with the assistance in which I provided you with and I wish you all luck with your new Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Joseph Ondo.

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