Lexus of Brooklyn
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 552 reviews
Great customer service! Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal, Can not ask for a better customer service. More
Fast and Friendly Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not t Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not the case. I was greeted right away by the very friendly and plesant Rochelle who completed all my paperwork and answered all my questions ( I had a lot). I would highly recommend this service department and Rochelle Kruithoff for all your service needs!!!! More
Great service and very personal People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. More
A+++ Service! Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All m Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All my questions were answered promptly. Thanks again for your assistance Steve! You made a difference. More
Excellent staff Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making s Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making sure my concerns with my vehicle were taken care of in a timely and professional matter. He took his time to explain to me the work done and the work needed on my vehicle. Mr. Chan is by far one of the most professional consultants I've ever dealt with. I'd definitely recommend Bay Ridge Lexus Service Dept to anyone who doesn't expect anything less then perfect. More
Great Service Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer servi Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer service. I would definitely recommend them to my friends and family. More
Time we'll spent Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. More
excellent service over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experi over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experience with the entire staff is always a pleasant one, i also made some new friends who seems to always take time to inform me of any updates or service for my 2015 RX 350. i will only have my vehicle service by bay ridge lexus certified staff my RX is a beautiful vehicle and the only way to maintain its beauty,every day operation and value is to make an appointment at bay ridge lexus. i will continue to be a lexus owner in the future thanks More
Excellent. Delivered as promised Ahmed, Sky, Devon, Anthony and Eugene made it all happen. Each one put all the pieces together to make my experience at Bay Ridge a great one. A spec Ahmed, Sky, Devon, Anthony and Eugene made it all happen. Each one put all the pieces together to make my experience at Bay Ridge a great one. A special thank you to Ahmed for all his hard word and for Sky for keeping his word in all that was promised. When I hit a bump Eugene Woods took care of it immediately. Thank you Bay Ridge Lexus. I would definitely use you again. You made my experience an enjoyable one. Usually leasing a car can be nerve racking. Not at Bay Ridge. More
Superb Sales Service Joe Ondo was a consummate sales professional and went out of his way to assist my wife, my daughter and me to purchase the cars that we wanted at a fa Joe Ondo was a consummate sales professional and went out of his way to assist my wife, my daughter and me to purchase the cars that we wanted at a fair price.... HG54053 More