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Lexus of Brooklyn

Brooklyn, NY

4.1
552 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 552 reviews

April 30, 2016

Service Everyone is friendly and helpful. I tell all my friends and family members to go there. Great service. Price is reasonably and they will work with you More

by Salpetito123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaied
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have offered my assistance to you. I am glad that you were satisfied with your Service experience and I wish you continued luck with your Lexus! If you should ever require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. John Gaied.

April 30, 2016

Best Service Ever Ive been driving a Lexus for two years now and it a great car, But when I started bring my car in for service at Bayridge Lexus it make me love my car More

by HotCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your wonderful feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 30, 2016

Maintenance Brought my vehicle in for service. Was great service will return will always buy my car and service at Bay ridge Lexus will always recommend Lexus More

by Omesh30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Dhanpet, Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

On behalf of Ms. Kruithoff, Mr. Chan and I, thank you for taking the time to provide your feedback and recommendation. It is always my pleasure to assist you with your vehicle's servicing needs and I am glad that you were satisfied with the help in which I provided to you! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

April 30, 2016

Service I bring my car there for service, never ever encountered a problem. Everyone is polite, friendly, and helpful. Best Lexus dealership in New York/New J More

by y103194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaied
Apr 30, 2016 -

Lexus of Brooklyn responded

I would like to thank you for providing your feedback to us, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the experience in which I provided you with and I wish you continued luck with your Lexus! If you should require further help with anything car related, please feel free to contact me at, (866) 813-1665. John Gaied.

April 30, 2016

Service I serviced my car at this dealership and staff was knowlegable and friendly. The waiting room was clean and veriety of food available. My service was More

by Lmino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaied
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback to us, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the time you had spent in our Service Department's waiting room and I wish you continued luck with your Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. John Gaied.

April 29, 2016

Car Service A special thank you to Steve for his professional service, generous support and patient through the whole repair work. We really appreciate his time a More

by kk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 29, 2016

Best service dept I've been to! I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever More

by LexusGSFallday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the assistance in which I provided to you and I wish you continued luck with your Lexus! If you should ever require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 29, 2016

VALUES A CUSTOMER'S TIME I've bought and service my vehicles here for many years. While getting a great deal and exceptional service from the sales side is important, servicin More

by carguru88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for providing such wonderful feedback, it is always my pleasure to assist you with your vehicle's servicing needs. I am glad that you were once again happy with the help in which I provided you with and I wish you continued luck with your Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 29, 2016

Trustworthy Advisor!! I highly recommend Steve!! He's very professional and attentive. I've been to many dealerships who are crooks but Steve is the only person I can trust More

by Sillypanda88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 29, 2016

A visit for service is always a good experience I'm very pleased with the friendly service that Steve Chan provides. He is very professional, helpful, knowledgeable and makes sure everything is done More

by JamesTZC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it is always my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the help in which I provided you with and I wish you continued luck with your car! If you should require further help with anything relating to your vehicle, please feel free to contact me at, (866) 813-1665. Steve Chan.

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