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Lexus of Brooklyn

Brooklyn, NY

4.1
552 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 552 reviews

May 02, 2016

Service How can I put this, this is by far the best dealer ship I have been too free wifi free bagels free coffee plus everyone treats you like family More

by Supra88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Dhanpet, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

Excellent service! The service I received was excellent!!! I wouldn't go anywhere else!! My service advisor was straight to the point and told me exactly what I needed. More

by Chris1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff

May 02, 2016

Service Happy with the service that everyone gave me. Everyone helped me so much and that's the reason why I always come back. It's also a plus that they hav More

by Sunnyday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Dhanpet, Matthew Mcalpine, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

Service I want to thank everyone at Bay Ridge Lexus for all their help. I had taken my Lexus to other dealerships as well as local service stations for an ann More

by Chloe1243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Barbieri, Thomas Hutton-Mills
May 02, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback and recommendation, both are appreciated. It was our pleasure to assist you with your vehicle's servicing needs and I wish you continued success with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

Thank you A shout out to Bay Ridge Lexus they are -#1 I will definitely coming. Back to Lexus.. They were very fast.. And the waiting room is great More

by Killbugs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff

May 02, 2016

Took a gamble After having a bad experience with a dealer in Long Island.I took the car to bayridge and road test with Mario. He knew exactly what I was talking abo More

by RobertS75
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was a pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Nail Dhanpat.

May 02, 2016

great experince John (ash) was very nice He helped me out from the min I came in til the time I came out. Everyone was very nuce to me . You will defintely see me b More

by russo9582
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gaied
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with yo ur Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1554. John Gaied.

May 02, 2016

Excellent Service! I have repeatedly gone to this location for various service needs. The staff are always wonderful to work with-helpful, efficient and knowledgeable. More

by P White
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of Ms. Barbieri and I, thank you for taking the time to provide your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. We are glad that you were satisfied with your experience and we wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

May 02, 2016

In and out Fast friendly service. Well go back when my car is in need for anything else. The consultant had a car ready and waiting for me. More

by Spabon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

I would like to take this time thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

April 30, 2016

Great Service Steve helped me out with issues with my car. Steve was very professional and helpful answering all my questions the entire time. Thanks again for your More

by David Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Chan
Apr 30, 2016 -

Lexus of Brooklyn responded

Hello Mr. Chan, Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.

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