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Lexus of Brooklyn
Brooklyn, NY
552 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 6:30 AM - 3:00 PM
Sunday Closed
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Showing 552 reviews
December 05, 2021
I am very satisfied with the customer service that I was provided with by Rochelle Kruithoff. provided with by Rochelle Kruithoff. More
by Henry new gx
Employees Worked With
December 05, 2021
I am very satisfied with the customer service that Rochelle Kruithoff had provided for me. Rochelle Kruithoff had provided for me. More
by richman1794
Employees Worked With
September 27, 2021
I'm always happy to go to this dealership. Rochelle the service advisor is always helpful and respectful, she makes you feel comfortable and always return your calls. service advisor is always helpful and respectful, she makes you feel comfortable and always return your calls. More
by Raljam
Employees Worked With
September 22, 2021
I worked with, Abe Shrief helped me save money. I got the exact deal I wanted. The process was simple and my family loves our new vehicle. They were friendly. Communication was great and I highly recommend t exact deal I wanted. The process was simple and my family loves our new vehicle. They were friendly. Communication was great and I highly recommend this dealership. More
by dobriklamar
Employees Worked With
September 21, 2021
This dealership has such a welcoming atmosphere, but also has the most attentive consultants. My consultant, Abe got me the perfect car. He was professional and honest. He gave me an excellent deal and I’m e has the most attentive consultants. My consultant, Abe got me the perfect car. He was professional and honest. He gave me an excellent deal and I’m extremely happy with my purchase! I highly recommend this dealership. More
by Vuitton
Employees Worked With
September 20, 2021
#NX3002021AVOID AVOID AVOID Lexus!!!!!!!!!.......... #NX3002021 AVOID AVOID AVOID Lexus!!!!!!!!!.......... It's Luxury Car with Luxury Scams... . BROOKLYN DEALERSHIP IS COMPLITLY xx!!! The manag #NX3002021 AVOID AVOID AVOID Lexus!!!!!!!!!.......... It's Luxury Car with Luxury Scams... . BROOKLYN DEALERSHIP IS COMPLITLY xx!!! The manager Abraham is A Moron and a clown, I send Complain to Lexus National Headquarters, For the Behavior and the xx SERVICE I GOT FROM YOUR EMPLOYEES ABRAHAM (MANAGER) & JONATHAN (SALEPERSON) ABSOLUTELY UNACCAPTABLE & DISSRESPECFULL... LOOKING TO GET SOLUTION ‐-------> ASSAP! <------- There are laws and regulations they can not do what ever Tha F*xx they want I had an Absolutely disaster EXPERIMENTS with your Bay ridge Location, In Brooklyn. You should reconsider who you are hiring to represent the face of a Luxury company! The sales Person "Jonathan" and the manager "Abraham".... they both are scammers! More
by Graff
Employees Worked With
Jonathan
July 25, 2021
I just got my Rx 350 from Lexus Brooklyn. My wife loves the Lexus so much. When we arrived at the Lexus Brooklyn, Abe Shrief gave us a service and the deal to help us save money and great value for my old the Lexus so much. When we arrived at the Lexus Brooklyn, Abe Shrief gave us a service and the deal to help us save money and great value for my old car. I recommend the Abe Shrief to everyone who is looking for the Lexus in NY! He is the need and great person I meet in a car dealer I saw. More
by Kevin Guo
Employees Worked With
April 03, 2021
Financial scammer. Agreed on price and changed it in financial paperwork. I fell for it too. I feel sorry for the sale person, that has to take the hit for him. financial paperwork. I fell for it too. I feel sorry for the sale person, that has to take the hit for him. More
by Thetruth
Employees Worked With
February 28, 2021
I had a deal 3 days prior to picking up the car Day of I had a deal 3 days prior to picking up the car Day of pick up price was increased by 10 Percent Avoid Manager got into a shouting match with m I had a deal 3 days prior to picking up the car Day of pick up price was increased by 10 Percent Avoid Manager got into a shouting match with me As a returning customer I could not believe what I was subjected to Disgusting I normally don’t leave reviews but this encounter deserves one Avoid I wish I could leave “0” stars More
by David.abbajeans
Employees Worked With
January 06, 2021
After checking the website, I found a pre owned Lexus that I was really interested in and left a message on a Friday evening to check about availability. The sales person responded early Saturday mornin that I was really interested in and left a message on a Friday evening to check about availability. The sales person responded early Saturday morning that he would be getting back to me that day about the car. I was ready to put a deposit on the car and then travel from Philadelphia on Monday to see the car. I heard nothing until the next Tuesday afternoon saying that someone had put a deposit on the car and it was not available. Of course, he wanted me to look at other inventory. I own my own business and this type of response to customers is not tolerated. A huge disappointment. More
by gmcfarland
Employees Worked With
