Lexus of Brooklyn

LexusRXferry Sherif waa so approachable and answered all our questions. He helps us choose the car that was suitable. He is a very happy person and his smile is Sherif waa so approachable and answered all our questions. He helps us choose the car that was suitable. He is a very happy person and his smile is contagious. Very courteous . More

Lexus IS F SPORT Abraham is a great salesman. Very patient, truthful, informative and will work with you. I definitely recommend Lexus of Brooklyn. Go to Abe for assis Abraham is a great salesman. Very patient, truthful, informative and will work with you. I definitely recommend Lexus of Brooklyn. Go to Abe for assistance. More

My Experience w/ Lexus of BK This dealership is well presented and has a feel of a luxury brand. It all starts with the ladies at the front desk providing excellent customer servi This dealership is well presented and has a feel of a luxury brand. It all starts with the ladies at the front desk providing excellent customer service. Prior to my visit to the dealership, I was already committed to purchasing this specific vehicle I came across online. I met with Anas Alchorbaje, my salesperson. Anas was courteous and very accommodating. I was upfront about what I wanted and provided only 2 conditions before I agree to move forward with the purchase. Anas reached out to his manager and was able to satisfy both conditions. The financing process was a bit disappointing with their high interest rate and a finance charge of $1,300 which was not disclosed on the sales agreement. I respect their process but wanted to explore my own financing options. The finance manager James Clayton insisted that I would still have to pay a “finance charge” at a reduced rate (like he was doing me a favor) even if I was to get financing outside of the dealership. James was going in circles flipping numbers that ultimately ended up with the same result. Obviously, I was a bit annoyed at that point. I then decided to bypass the financing and pay cash to avoid wasting more of my time. Overall, it was a smooth transaction with a little bump on the road but I didn’t want that to ruin my experience. I look forward to doing business with them again in the near future. More

My new first car - CT200h Pleasure to work with.... excellent customer service, awesome personality! Will definitely visit. We recommend him to all. Please see mr Sherif at Lex Pleasure to work with.... excellent customer service, awesome personality! Will definitely visit. We recommend him to all. Please see mr Sherif at Lexus of Brooklyn. More

Excellent costumer service The staff @ Lexus of Brookyln was very polite as professional. In particular Ms. Cindy. She kept me up to date daily on all the particulars regarding The staff @ Lexus of Brookyln was very polite as professional. In particular Ms. Cindy. She kept me up to date daily on all the particulars regarding the loan, Insurance etc. Once I arrived to pick up the car she was once again on point by explaining all the features on the car and even having a sign with my name on it next to my new purchase. More

Great experience Sherif helped make our experience smooth and easy. He was very respectful and understanding. The entire process of trading in and purchasing was easy. Sherif helped make our experience smooth and easy. He was very respectful and understanding. The entire process of trading in and purchasing was easy. I will come back again in the future. More

Great service as usual Jennifer’s service department was top notch as usual. They are always accomdating and go above and beyond taking care of us and our cars. Jennifer’s service department was top notch as usual. They are always accomdating and go above and beyond taking care of us and our cars. More

Magnificent service Thanks to everyone at lexus of bay ridge Im so pleased with my purchase, Cindi, Diane and every one else made it so easy for me! Im in love with my le Thanks to everyone at lexus of bay ridge Im so pleased with my purchase, Cindi, Diane and every one else made it so easy for me! Im in love with my lexus is 300. love it! I definitely recommend lexus of brooklyn to any one that would like to buy a car! Thanks guys! 😊😊😊 More

Professional and accomodating I called in last minute from NJ and Cindy was able to help me get the deal sealed with no problem. She made sure I had everything I needed and was abl I called in last minute from NJ and Cindy was able to help me get the deal sealed with no problem. She made sure I had everything I needed and was able to squeeze me in for an appointment on a Saturday! I arrived and the car was detailed and ready to drive away. Great service and would recommend. More

My experience Walked in late for my appointment but Cindy welcomed me with open arms. I was looking for three different models and she showed me each one With grac Walked in late for my appointment but Cindy welcomed me with open arms. I was looking for three different models and she showed me each one With grace and patience. Cindy knows her information so ask her anything. During the closing process, she Went the extra mile to assist me with my insurance. If your in the market for a new vehicle, ask for Cindy. Walked out with a new car and a new friend. Shout out to Diane ( financial manager) :). She’s was also amazing!! More