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Lexus of Brooklyn

Brooklyn, NY

Overview
Employees
Reviews
4.1
552 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 552 reviews

October 31, 2024

Alex is such an amazing representative, we’ve been with him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease o More

by Anna and Hayk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rabinovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Lexus of Brooklyn responded

Good evening Anna, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. I enjoyed helping you with your vehicle purchasing needs. It is great to read that you were satisfied with the experience which I provided you, and I wish you and Hayk all the best with your new car! If you should require further help with anything vehicle related, please feel free to reach me at (718) 680-2200. Alex Rabinovich Lexus of Brooklyn

October 18, 2024

Put a hard inquiry on my credit report and then sold the vehicle out from under me. More

by adam.agw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sky Liang
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2024

For the past four years, my experience at Lexus in Bay Ridge has exceeded my expectations. In providing such exemplary customer service, my advisor Wilson Rolan is always going to be ahead of the curve. W More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Lexus of Brooklyn responded

Good afternoon Vanessa, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle servicing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Wilson Rolon Lexus of Brooklyn

June 19, 2024

Carlos Lopez is a diligent financial expert. He skillfully guided me through the maze of paperwork, and answered all my questions . I highly recommend him to all Lexus customers . More

by Teddyboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waqad Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Lexus of Brooklyn responded

Good morning Teddy, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Waqad and I provided you, and we both wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Carlos Lopez Finance Manager Lexus of Brooklyn

June 19, 2024

Wilson Rolon was extremely helpful and informative regarding my NX 350. As a new Lexus customer he provided excellent customer service. He answered All my questions and explained everything in detail More

by Teddyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Lexus of Brooklyn responded

Good morning Teddy, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you continued luck with your Lexus NX 350! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Wilson Rolon Lexus of Brooklyn

March 28, 2024

Service Advisor Jackie Murphy did an outstanding job providing assistance at all stages of engine replacement for my RX350. Thank you, Jackie! More

by Alex
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Murphy
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Mar 28, 2024 -

Lexus of Brooklyn responded

Good morning Alex, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle’s servicing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you continued luck with your Lexus RX 350! If you should require further help with anything relating to your car, please feel free to contact me at (718) 680-2200. Jackie Murphy Lexus of Brooklyn

December 12, 2023

I just got my 2nd car from Salesman Felix , great expedience,wouldn’t change a thing , Thx so much Mr Felix !!!!!! More

by Nurse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Guralnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Lexus of Brooklyn responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at (718) 680-2200. Felix Guralnik Lexus of Brooklyn

December 02, 2023

It is a nice place,the people are very helpful and friendly.I would recommend. More

by ldominguez2168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hutton-Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Lexus of Brooklyn responded

Good morning Mr. Dominguez, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which James, Wilson and I provided you, and we all wish you the best of luck with your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at (718) 680-2200. Thomas Hutton-Mills Lexus of Brooklyn

June 08, 2023

Waqad is very professional and he will make sure you are comfortable before purchasing. He literally works to get you the best deal. After buying he checks up on me to make sure I'm enjoying my vehicle. He More

by Smiles.da.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waqad Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Lexus of Brooklyn responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Waqad Ahmad Lexus of Brooklyn

February 22, 2023

I bought car that was advertised for 49K for 55k w10K down and great credit 👀 More

by Foreveryoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Deng
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