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Lexus of Brookfield - Service Center
Brookfield, WI
207 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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207 Reviews of Lexus of Brookfield - Service Center
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August 01, 2020
Wade to the rescue. I Phone/Blue tooth not stable. Wade fixed the issue in minutes and made what was happening understandable. All this was done via a walk in visit. I Phone/Blue tooth not stable. Wade fixed the issue in minutes and made what was happening understandable. All this was done via a walk in visit. More
by dgall2
Employees Worked With
Lexus Wade Technology Dept
July 23, 2020
Wade reset my phone for Bluetooth and I was 30 min early. He stopped what he was doing and helped me right away. He is a great guy super friendly and knowledgeable. Thanks Wade! He stopped what he was doing and helped me right away. He is a great guy super friendly and knowledgeable. Thanks Wade! More
by stephsteinbach12
Employees Worked With
Other Employees :
Bob Strauss, Lexus Wade Technology Dept, Jessica Downing
July 21, 2020
Professional, courteous and excellent work We have bought and leased several cars here over the years. Professional and courteous service without fail. We will continue to use this dealership We have bought and leased several cars here over the years. Professional and courteous service without fail. We will continue to use this dealership in the future. More
by rftallmadge
Employees Worked With
Michael, don't recall last name and young lady who arranged loner. Also initial greeter who informed me about my tires.
July 21, 2020
Just had my wife's NX in for the 10k service. In and out with a breeze. Nick and Joe Pappalardo are always awesome, and the facility is so elegant! Can't beat the atmosphere of the waiting area! with a breeze. Nick and Joe Pappalardo are always awesome, and the facility is so elegant! Can't beat the atmosphere of the waiting area! More
by Lexus Wade
July 17, 2020
Fast and efficient tech help Once again Wade helped two not very tech savvy people in his friendly and efficient style. We had some trouble deleting old phones and connecting new Once again Wade helped two not very tech savvy people in his friendly and efficient style. We had some trouble deleting old phones and connecting new phones and a tablet . He saw us promptly and easily solved our problem. Thanks again Wade. More
by K&R
Employees Worked With
Lexus Wade Technology Dept
July 17, 2020
Lexus Wade is a Godsend!!! Always pleasant to deal with. Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience More
by Rocket
Employees Worked With
Other Employees :
Nate Rench, Bob Strauss, Lexus Wade Technology Dept, Adam Elbiadi
July 15, 2020
Everyone was wonderful to work with! Super helpful and kind! Great experience I had! Wade and Kevin are an asset to the dealership! Thanks so much! I love my GX460 kind! Great experience I had! Wade and Kevin are an asset to the dealership! Thanks so much! I love my GX460 More
by Amandaeotto
Employees Worked With
Kevin Bell, Lexus Wade Technology Dept
July 12, 2020
Joe Pappalardo service manager took amazing care of my daughter who had a flat tire and was stranded. 5 star service. Lexus of Brookfield Rocks daughter who had a flat tire and was stranded. 5 star service. Lexus of Brookfield Rocks More
by Lexus Fan Forever
July 09, 2020
Features of the LC500 Wade was very professional and patient as he walked me through some of the features of my LC500. I would be comfortable reaching out to him with any a Wade was very professional and patient as he walked me through some of the features of my LC500. I would be comfortable reaching out to him with any additional questions I have and would gladly recommend him to others. Thanks for your help Wade! Linda Whitt More
by lwhitt
Employees Worked With
Wade, Bob Strauss, Lexus Wade Technology Dept
June 12, 2020
Could not get my phone to work Wade reprogrammed my new phone in a matter of min. He has always been helpful in both of our cars.He is always pleasant and easy to work with😁😁😁 Wade reprogrammed my new phone in a matter of min. He has always been helpful in both of our cars.He is always pleasant and easy to work with😁😁😁 More
by Suekpc1
Employees Worked With
Lexus Wade Technology Dept
