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Lexus of Brookfield - Service Center

Brookfield, WI

4.6
207 Reviews

207 Reviews of Lexus of Brookfield - Service Center

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May 03, 2021

Dale is a very a very excellent sales person. He is very knowledgeable about all the vehicles that you folks sell, He is a very courteous gentleman, and my wife and I thoroughly enjoy his plethora of know More

by Shamrock63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Straus, Terry (parts mgr)
May 04, 2021 -

Lexus of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

April 21, 2021

Once again, Lexus of Brookfield's Service Department delivered! Professional, courteous, on time and seamlessly set me up with a vehicle to use while mine was getting new tires. This team is best in the More

by kkg78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
Apr 22, 2021 -

Lexus of Brookfield responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs. Take care!

April 09, 2021

Hair just another excellent service appointment with the technology expert Chris Weness from Lexus Of brookfield he in along with Alex Bolotin has helped me understand my brand new 2021 Lexus RX 350 black l More

by mkeworkinout@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weness Tech Dept, Alex Bolotin
Apr 12, 2021 -

Lexus of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2021

Kevin Bell was just great. I saw him today about some mail I have received that has turned out to be spam. He also looked up my warranty and service policy and explained it to me. He even took me to the More

by rrellin2340
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bell
Mar 31, 2021 -

Lexus of Brookfield responded

Hello there, thank you for your support! We're happy Kevin could help. We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2021

I was a customer of Brenda. Brenda goes above and beyond to make sure you are satisfied with her quality of work and has great customer service.. More

by hazie-sky
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenda Bickelhaupt
Mar 29, 2021 -

Lexus of Brookfield responded

Hello there, thank you for your support! We're happy Brenda could help. We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2021

Chris was very good at explaining everything on the vehicle and also explained to cal or text him whenever I had a question on the vehicle. My experience was amazing, More

by merrymoo56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weness Tech Dept
Mar 19, 2021 -

Lexus of Brookfield responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 14, 2021

Five Stars! I had the pleasure of working with Dave Bray during my purchase— One of the most genuine, kind, and knowledgeable sales people I’ve worked with. And I LOVE my new car!!! More

by Rachel Grider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Zilvitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Zato, Dave Bray
Mar 15, 2021 -

Lexus of Brookfield responded

Hi Rachel, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2021

My car was brought in yesterday for the 5,000mile check up. After completion of that I drove my car home and parked it in my garage. This morning, the day after the service visit, my car is dead.I depress More

by tosamarylouise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
AJ Kallas
February 21, 2021

Service was great from top to bottom. Would use again. Fair, honest and trustworthy. Enjoyed the use of a loaner car while mine was in service More

by sal_palmisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Downing
Feb 23, 2021 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction, Sal! Please let us know if there is ever anything else we can assist you with.

February 21, 2021

Lexus competes in the luxuryautomotive industry, the Lexus competes in the luxury automotive industry, the most prestigious race in the world. Lexus' history and experience, gained over more than two More

by Tbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Snider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Rench, Michael Wandrey, Nikolaos Vlahos, Jay Andersen
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