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Lexus of Brookfield - Service Center

Brookfield, WI

4.6
207 Reviews

207 Reviews of Lexus of Brookfield - Service Center

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March 13, 2022

I had my 10k service done today on my 2021 Lexus ES 250. In and out and my Lexus was returned to me like it had just left the showroom floor! Thank you to all at service that helped make this wonderful ex More

by Lexus Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
Mar 13, 2022 -

Lexus of Brookfield responded

Hi Lexus, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!

March 12, 2022

Lexus of Brookfield is rated as one of the top work places in SE Wisconsin. They have an incredible facility, team, world class training and corporate support. I highly recommend pursuing a career at L More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Lexus of Brookfield responded

Hi Rocky, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

March 02, 2022

I always receive top notch customer technology service from Wade Schumacher. Anytime I have questions and need feedback, I can count on Wade to not only be available, but provide additional insight on wha More

by ElkaTL7182
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Mar 04, 2022 -

Lexus of Brookfield responded

Hello, we're happy to hear you had such a positive experience with Wade! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

Sam alt & Jordan hankins, has exceptional people skills. I felt so comfortable & it felt natural, I was buying a vehicle anyways but I’m glad I bought it from you guys More

by Jamie.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan hankins
Feb 01, 2022 -

Jamie.lee responded

I appreciate there service

January 31, 2022

Jordan took care of me he’s a amazing guy and always happy when you see him More

by Coreymalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Coreymalone responded

Real good service and got me what I was looking for

January 26, 2022

This is my first Lexus. We bought it used but it looked like new. Everything was top-notch during the process of buying. We walked out with a deal that was very close to what we had wanted when we walked More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bolotin
Jan 28, 2022 -

Lexus of Brookfield responded

Hi Jeanne, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2022

I can't say enough positive things about Wade the technology expert! Wade is very knowledgeable, professional and has a great communication style. And a good sense of humor. He is invaluable to Le More

by murphyfitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade
Jan 20, 2022 -

Lexus of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Wade here at Lexus of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

December 24, 2021

One reason I keep getting the RX350 is reliability and when needed good service. Awesome! More

by Diane.gones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Kallas
Oct 31, 2022 -

Lexus of Brookfield responded

Thank you for taking the time to leave us a positive review and for the kind words about Aj Kallas. We think he is extra special too. Joe Palmisano, Executive General Manager

December 01, 2021

Service has improved 100% after new owner ship. Car washed, tires filled and mats and carpet cleaned. Staff was very polite and professional. More

by cclapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Zato, Matthew Smeiska
Dec 03, 2021 -

Lexus of Brookfield responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

November 21, 2021

I got my car in 2013. I have nothing but glowing words for this dealer More

by zurawskidave
Recommend Dealer
Yes
Employees Worked With
Matthew Smeiska
Nov 23, 2021 -

Lexus of Brookfield responded

Hello, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

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