Lexus of Brookfield - Service Center

Wade was incredibly helpful when I had questions about the functions my Lexus NX 300h had. There are so many features that I was unaware of and he took the time to patiently walk me through the bells and the functions my Lexus NX 300h had. There are so many features that I was unaware of and he took the time to patiently walk me through the bells and whistles on my car. More

Wade is the best. So helpful and thorough with explanations. Courteous, friendly snd has all the right answers! So helpful and thorough with explanations. Courteous, friendly snd has all the right answers! More

Wade is #1 in IT. Professional, follows up promptly and helps walk you through the issues! Professional, follows up promptly and helps walk you through the issues! More

Lexus of Brookfield is very fortunate to have Dale Roeglin on their sales team, He is honest, professional, dependable, caring and always there to help. Thank you Dale! Roeglin on their sales team, He is honest, professional, dependable, caring and always there to help. Thank you Dale! More

Amazing service from Al Zinda at Lexus in Brookfield. He took care of me and answered all my questions in detail. I came in for an oil change and walk out with a brand new car! My experience there was He took care of me and answered all my questions in detail. I came in for an oil change and walk out with a brand new car! My experience there was excellent! What a great guy! More

The attention to detail at Lexus of Brookfield is second to none. You are greeted with a warm and welcoming smile. The facility is extremely clean and feels brand new. The lounge is so nice I hesitate to ev to none. You are greeted with a warm and welcoming smile. The facility is extremely clean and feels brand new. The lounge is so nice I hesitate to even use the provided courtesy loaner. When you check out, everything is as promised. From the General manager to the Service manager to the entire staff, well done and thank you for being so special. My car was completed as promised and cleaned complimentary to perfection Great cost and overall value. Well done and keep it up. More

Fancy dealership! Exceptional sales reps. who were outgoing, friendly, knowledgeable and gifted in their work. God teamed me up to work with Bob Hill. My car was bein Exceptional sales reps. who were outgoing, friendly, knowledgeable and gifted in their work. God teamed me up to work with Bob Hill. My car was being serviced and I received a vehicle from the lot because the loaner vehicles were all gone. I had been praying about whether to get a new car for a couple of years. I loved the car they loaned me so I called to inquire about a trade-in/purchase. I came to meet with Bob Hill, who did an amazing job. I felt comfortable, he made the process easy to understand, he was very professional and because my car was in the shop he had to do a lot of extra work for an unusual situation. He made it work seamlessly, professional and nothing was a problem. He is truly gifted in his work and I am so happy God had me work with him. As I was waiting I met Jordan who inquired about a book I was reading and we had a wonderful conversation. Jordan is also gifted in dealing with people and I hope he has the eadership there to help him succeed in his sales future. He is going to be great! I also met another gentleman who is known for knowing so many facts. I loved how friendly everyone was. They kept offering me snacks or something to drink. They didn't wanted to be bored so they were super hospitable. Last I met with the finance person, Chris, who was also fantastic at his job. He made the financing easy and understandable and had everything perfectly organized. You have an amazing staff! Everyone seems to love what they do, they are great at what they do, and it shows to the customer and the end result is exceptional customer service. My experience was phenomenal. Thank you! More

Lexus of Brookfield is always amazing. Best service anywhere. My car is always serviced and cleaned to perfection when I pick it up. Great facility, location and people. Best service anywhere. My car is always serviced and cleaned to perfection when I pick it up. Great facility, location and people. More

Wade, at Lexus of Brookfield, is amazing! He answered every question and showed me every gadget in my 2021 Lexus. He answered each question with a smile. This is the type of service that make He answered every question and showed me every gadget in my 2021 Lexus. He answered each question with a smile. This is the type of service that makes you want to come back again and again! More

Great service department. They were very timely and the car came out all cleaned up. All required repairs were explained and reasonably priced. They were very timely and the car came out all cleaned up. All required repairs were explained and reasonably priced. More