Lexus of Brookfield - Service Center

Excellent! Superior, Fast and Friendly! My husband and I have both purchased New vehicles from your dealership and have been very pleased with the quick response we received from Wade on a c My husband and I have both purchased New vehicles from your dealership and have been very pleased with the quick response we received from Wade on a couple of technology issues. More

review features and leather repair Wade was very helpful explaining the features of my car in a way that I could uderstand. Scott miraculously repaired a rip in the interior leather Wade was very helpful explaining the features of my car in a way that I could uderstand. Scott miraculously repaired a rip in the interior leather on my car door handle. More

Follow-Up Technology Visit When I bought my Lexus, part of the process was to meet with the technology specialist who would walk me thru the bells and whistles of my new car. He When I bought my Lexus, part of the process was to meet with the technology specialist who would walk me thru the bells and whistles of my new car. He was very knowledgable and patient. He took his time and explained things very well. I recently needed to return for some "advanced" settings and he again went above and beyond to help me with my questions. More

Lexus Enform issue resolved Many thanks to Wade Schumacher for his assistance in resolving my issue with the Lexus Enform auto-start feature on my 2016 ES 350. The Android opera Many thanks to Wade Schumacher for his assistance in resolving my issue with the Lexus Enform auto-start feature on my 2016 ES 350. The Android operating system on my cell phone required updating and Wade was most helpful in diagnosing and explaining the problem. This is exactly the type of customer service that keeps me coming back to Lexus of Brookfield. More

Excellent service! I want to say special Thank you to the Technology Specialist - Wade Schumacher for his knowledge and professionalism. He was very helpful with any t I want to say special Thank you to the Technology Specialist - Wade Schumacher for his knowledge and professionalism. He was very helpful with any technical questions and problems. Dale Roeglin very professional, friendly and very helpful. Dale sold us Rx 350 two years ago and he is still concern about our well being. Love the place. More

Wade Schumacher, Delivery Specialist Wade took 2 hours out of his busy day to enable my Bluetooth hands-free calling features, and he also spent much time analyzing and reconfiguring my M Wade took 2 hours out of his busy day to enable my Bluetooth hands-free calling features, and he also spent much time analyzing and reconfiguring my MP3 player as the car stereo wasn't recognizing all the songs in the player. It now works perfectly, and apparently this free service is part of Jack Safro's customer service ethic. I am most grateful especially since I purchased my Lexus over 2 and a half years ago!. Thanks again! More

Wade Schumacher Help With Blue Tooth - AWESOME HELP Wade Schumacher was extremely helpful. Not only did he correct my problem but he also helped me with other questions I had with no hesitation. His Wade Schumacher was extremely helpful. Not only did he correct my problem but he also helped me with other questions I had with no hesitation. His personality, skill and mannerism was non-intimidating. He was there for me...the customer...100% and totally present. I even left with a smile on my face and even better feeling about Lexus than I had. More

Great Service and Technology Support Lexus of Brookfield consistently delivers excellent customer service and technology support. Recently, I took my car in to get a new phone set up wit Lexus of Brookfield consistently delivers excellent customer service and technology support. Recently, I took my car in to get a new phone set up with blue tooth. Wade Schumacher spent a considerable amount of time making sure that my phone was set up and working correctly, He went above and beyond to cover several key technology features that he felt would help me utilize the system. Since then, I have been using the hands free voice commands and it has helped me safely have conference calls during my lengthy daily commute. I recommend Lexus of Brookfield for their service and ongoing assistance after I purchased my Lexus. More

Excellent tech service by Wade My Bluetooth and iPhone were not working together. Wade got them both working together quickly and in a friendly professional manner. Wade clearly kn My Bluetooth and iPhone were not working together. Wade got them both working together quickly and in a friendly professional manner. Wade clearly knows what he is doing. Employees like Wade make a buyer come back to Safro Lexus - 6 purchases to date. More

Tech Support In Nov. 2014 I purchased a 2015 RX350 and have been extremely pleased. All of the sales and support personnel were very courteous, knowledgeable and In Nov. 2014 I purchased a 2015 RX350 and have been extremely pleased. All of the sales and support personnel were very courteous, knowledgeable and professional. Recently, my wife and I purchased new iPhones and I called the dealership for assistance in setting up the new phones on our vehicle. I was immediately connected with Wade Schumacher, Lexus of Brookfield's technical support professional. Wade immediately set up an appointment and quickly solved my problem and had our new phones working in quick order. I am obviously impressed with Wade. I am very impressed with Lexus of Brookfield for caring enough about their customers to provide the services of such a professional to their customers. Kudo's to Wade and Lexus of Brookfield. More