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Lexus of Brookfield - Service Center

Brookfield, WI

4.6
207 Reviews

207 Reviews of Lexus of Brookfield - Service Center

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February 01, 2024

Great dealership and amazing salesman! I would recommend it to anyone. Mrinmoy khan was very helpful and knowledgeable! More

by swiderskijoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrinmoy khan
Feb 02, 2024 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Brookfield!

February 01, 2024

This is a great dealership. I spoke to Mrinmoy Khan and he had great knowledge on Lexus vehicles. Super personable! More

by Leahludwig63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrinmoy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

Thank you Mrinmoy Khan for helping me out and providing me with your knowledge and expertise. Best salesman in that dealership More

by younguss13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrinmoy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Lexus of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2024

Salesman Bob Hill and the Lexus Service Team are Top Notch! When my car battery died, and I couldn’t get to them, they came to me & jump started it so I could get to the Service Center and get the new b More

by Bernie H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Verbie Swanigan
Feb 02, 2024 -

Lexus of Brookfield responded

Hi Bernie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 06, 2023

Bob Hill went above and beyond to help me replace my license plates on Labor Day, even though I drove into the Lexus parking lot by mistake. He didn't have to help me, but he did, and I truly appreciate More

by MEK
Recommend Dealer
Yes
Employees Worked With
Bob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Lexus of Brookfield responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 16, 2023

Love this dealership! “Steve the Greek” was great to work with. He was very personable and answered all our questions. Definitely would work with him again. More

by Labguy_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve The Greek Haidman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Lexus of Brookfield responded

Thank you for taking thew time to leave us such a nice review and for the mentions of Steve the Greek. He will be excited to read this as well. We are also grateful for so many stars :) Joe Palmisano, General Manager

June 29, 2023

Fantastic customer service! Mr Roeglin went above and beyond to meet my needs! I highly recommend this dealership! More

by DAVIDULWELLING
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marylou Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikolaos Vlahos, Loni Musolf, Bryan Faust, Shane Albrecht, David Slickman
Aug 10, 2023 -

Lexus of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2023

Great employees. Friendly enviorment. Tony Mayen is a wonderful addition to my Lexus dealer of choice. More

by Grimlock031681.jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Shane was super helpful and knowledgeable. I will definitely be back for my next service More

by apex10719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Aug 12, 2023 -

Lexus of Brookfield responded

Wow and so many stars!! Thank you for the kind words about Shane and our team. We are truly grateful for your business and for taking the time to leave us this positive review. Joe Palmisano, Executive General Manager

April 29, 2023

wonderful service, great staff, comfortable waiting room and private offices to work in. Its my go to service center More

by adkt119
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Aug 12, 2023 -

Lexus of Brookfield responded

Thank you so much for the kind words and for taking the time to leave us a review and for the special recognition of Shane in our service department. We are truly grateful for so many stars. Joe Palmisano, General Manager

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