Lexus of Brookfield - Service Center

Bluetooth issue My Bluetooth was not working for some reason and Wade resolved my issue within 5 minutes. Customer service like this is the reason I'm a loyal custome My Bluetooth was not working for some reason and Wade resolved my issue within 5 minutes. Customer service like this is the reason I'm a loyal customer. More

technical demonstrations Went in for more information on the technology of our lexus navigation system. Mr. Schumacher was understanding of our little knowledge in the tech. Went in for more information on the technology of our lexus navigation system. Mr. Schumacher was understanding of our little knowledge in the tech. field, and demonstrated a lot of information we needed. He was extremely patient with our questions. Very pleasant and knowledgeable. More

Horrible /custormer /service and Shady Leases 6/2/2017 4 visits in 2 years , $4000.00 worth of service, and my battery still dies.Repair estimates 3x higher than a place 2 miles down the road. "l 6/2/2017 4 visits in 2 years , $4000.00 worth of service, and my battery still dies.Repair estimates 3x higher than a place 2 miles down the road. "let's get you into New Lexus" the GM says. No. I will never buy another Lexus, after the horrible hi-jinx you pulled in my last trade-in on another lease, and the service that has been utterly useless. DO NOT BUY OR MAINTAIN YOUR LEXUS HERE! More

Wade Schumacher is outstanding! I've now purchased 6 cars from Lexus of Brookfield and can honestly say I've never had a better car-buying experience. Wade Schumacher, Technology De I've now purchased 6 cars from Lexus of Brookfield and can honestly say I've never had a better car-buying experience. Wade Schumacher, Technology Department Manager, is truly exceptional in helping me adapt to each new vehicle. His knowledge is shared in a forthright style and caring manner which made my learning the technology of another new Lexus a truly great experience. It's a pleasure to work with Wade! More

Superb Tech Support I saw Wade 1 1/2 weeks after purchasing my Lexus. He is knowledgeable and patient and answered questions I had about safety features and navigation. I saw Wade 1 1/2 weeks after purchasing my Lexus. He is knowledgeable and patient and answered questions I had about safety features and navigation. Working with Wade made it so much easier than wading through the manuals or trying to figure it out on my own. More

Technical support Brookfield Lexus provided outstanding technical support this week to assist me in adjustment needed to disable the back up radar when using a bike r Brookfield Lexus provided outstanding technical support this week to assist me in adjustment needed to disable the back up radar when using a bike rack. Wade Schumacher responded to my call with in minutes and walked me through the resetting of all the necessary safety features available on our 2017 Lexus RX 350 . Outstanding service! More

Thank you! Thank you, Wade for taking the time to answer my questions today! I love my new vehicle and love the fact that I can just stop in and get my questions Thank you, Wade for taking the time to answer my questions today! I love my new vehicle and love the fact that I can just stop in and get my questions answered. More

Great help with tech issue! Thank you Wade for making yourself available on short notice and solving my phone connectivity problem! It was a mystery to me why I was suddenly abl Thank you Wade for making yourself available on short notice and solving my phone connectivity problem! It was a mystery to me why I was suddenly able to make outgoing calls through my RX350 but not receive incoming. I would never have guessed it to be an issue with a recently changed setting on my fitbit. Thank you for "sticking with it" and resolving the problem. Your tech help has been invaluable on more than one occasion and it is so good to know you are there should any future issues arise. More

Wade, tech specialist, is the best We needed help connecting a new phone to our RX and Wade was very helpful, informative, and pleasant as always. Hope he never leaves this dealership. We needed help connecting a new phone to our RX and Wade was very helpful, informative, and pleasant as always. Hope he never leaves this dealership. More

Assistance with vehicle technology Staff always helpful! Most recently - Wade/Lexus Technology Specialist - resolved my Bluetooth issues. He was very patient with me (a technology novi Staff always helpful! Most recently - Wade/Lexus Technology Specialist - resolved my Bluetooth issues. He was very patient with me (a technology novice) and extremely knowledgeable. A very positive interaction. This dealership has consistently met all our service/support expectations. More