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Lexus of Brookfield - Service Center

Brookfield, WI

4.6
207 Reviews

207 Reviews of Lexus of Brookfield - Service Center

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August 14, 2019

So happy I bought a vehicle from Lexus of Brookfield and have been getting it serviced there since. Every time I bring my vehicle there is a really great exper More

by Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Aug 16, 2019 -

Lexus of Brookfield responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2019

bluetooth issue Wade once again helped me with a tech issue on my NX350. There was a problem with the phone connection and he was able to solve it efficiently and pat More

by newNX350
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Aug 12, 2019 -

Lexus of Brookfield responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

July 18, 2019

GPS help over phone Once again, Wade was great! He got my system rebooted in 1 minute over the phone! Best dealership around and I would recommend them to anyone and to More

by Fergy3263
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 19, 2019 -

Lexus of Brookfield responded

We're glad to hear you found our staff to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 13, 2019

Wade is great! Once again (we have bought multiple cars from Brookfield) wade was awesome. Helped me hook up my blue tooth and get text message set up and it literal More

by Fwrgy3263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jul 17, 2019 -

Lexus of Brookfield responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

July 11, 2019

Lexus of Brookfield is the only place to buy a car! Wade went out of his way to squeeze me in shortly after I called. Just like my first visit with him he did more for me then I asked. Kind, knowledgeab More

by NatureLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski, Michael Wandrey, Lexus Wade Technology Dept
Jul 15, 2019 -

Lexus of Brookfield responded

We're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 05, 2019

Technically involved I really enjoyed learning all about the numerous features and gadgets in my new truck! Wade was very patient and knowledgeable. He showed my husband a More

by Impressed owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Morris, Alex Bolotin, Lexus Wade Technology Dept, Verbie Swanigan
Jul 07, 2019 -

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 18, 2019

Learning curve. I texted Wade that I was bringing my auto in for mudflat installation and asked if he had time to assist me in a review of the “computer with four whe More

by Wine boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do believe this is the Joe I met, the service manager., Lexus Wade Technology Dept
Apr 25, 2019 -

Lexus of Brookfield responded

Here at Lexus of Brookfield, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 13, 2019

Exceeded my high expectations I stopped in to get help with something minor, met Wade, who quickly answered my question, then spent about an hour learning about my life-changing us More

by cg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Apr 20, 2019 -

Lexus of Brookfield responded

We're very happy to hear Wade was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 04, 2019

Wade (tech) and Dale (sales) are awesome Wade helped me over the phone set up my phone to my car, he has done this a few times and is very patient and helpful. Overall I have had good exper More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
March 24, 2019

The stars are aligned with Wade! I have come to my Lexus dealer on a few occasions and Wade has always been there to provide incredible service and professionalism. He is very knowle More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Baker, Lexus Wade Technology Dept
Mar 27, 2019 -

Lexus of Brookfield responded

Thanks for sharing your recent service experience with us, Matt! We look forward to your next visit! Take care!

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