Lexus of Brookfield - Service Center

Wade Schumacher Very satisfied with Wade. Had a minor problem. Wade told to come right over and he had me fixed up and on my way in a few minutes. Customer Service Very satisfied with Wade. Had a minor problem. Wade told to come right over and he had me fixed up and on my way in a few minutes. Customer Service is alive and well and Lexus of Brookfield - Richard More

Terrific Tutor You can't beat Wade's knowledge and teaching style when it comes to technology on your Lexus. I returned with my Lexus ES350 one year after my purcha You can't beat Wade's knowledge and teaching style when it comes to technology on your Lexus. I returned with my Lexus ES350 one year after my purchase and driving it everyday. Our initial consult at purchase time was very worthwhile, but until I experienced a few questionable technology issues, I needed a review. There were more than a few questions which I had written down to ask Wade. He sat in my passenger seat and truly guided me through each and every question with patience and expertise. None of my questions seemed too minor to be addressed. The excitement Wade shares for this vehicle is contagious. One question needed consulting with other Lexus tech experts and Wade retreived and explained that answer during our session in my car. He also assured me that I can continue to text him or set up and appointment with any future questions and he will be available to help. More

Wade went far beyond any expectation! I was having difficulty with my remote start. Wade not only quickly addressed my issues but went far beyond my expectations! I will stick with Lexus b I was having difficulty with my remote start. Wade not only quickly addressed my issues but went far beyond my expectations! I will stick with Lexus because of Wade! More

NX's and ES's Every time that I bring my car in for service, Joe Pappalardo and his team execute in top form and fashion. All of the service advisors are a joy to Every time that I bring my car in for service, Joe Pappalardo and his team execute in top form and fashion. All of the service advisors are a joy to be around, and the guest waiting lounge is 2nd to none. Thank you for a wonderful experience every time! More

76 year old acquires first Lexus Acquired a 2016 es 350 and had six operation questions. Very friendly salesman referred me to Wade Schumacher and we headed to my car. Wade courteousl Acquired a 2016 es 350 and had six operation questions. Very friendly salesman referred me to Wade Schumacher and we headed to my car. Wade courteously answered all my questions and then pointed out many features I didn’t know about. Because of the quality of Lexus this may be my last car but it’s comforting to know this will be my dealership More

My experience at Lexus Brookfield location has been amazing. Special shout out to Sam A, Wade S, Verbie S and Nate R for going above and beyond and for being available to answer all my questions and pr amazing. Special shout out to Sam A, Wade S, Verbie S and Nate R for going above and beyond and for being available to answer all my questions and providing excellent customer service. Thank you. More

First a real thanks to Wade,I went to the dealer without an appointment, Wade jump into the car and 3minutes cleared my concern. THANKS WADE an appointment, Wade jump into the car and 3minutes cleared my concern. THANKS WADE More

I needed help updating my call functions. Wade fit me in the next day! It’s always like visiting a friend when I see him. He’s patient with my lack of technical knowledge and never makes me feel silly. He’s the next day! It’s always like visiting a friend when I see him. He’s patient with my lack of technical knowledge and never makes me feel silly. He’s truly a huge reason I will always choose Lexus. Love his passion for helping people! More

Through his perseverance Wade saved me from freezing this winter by fixing/setting up my remote start when my many attempts had failed. THANKS FOR YOUR DILIGENCE, Wade! winter by fixing/setting up my remote start when my many attempts had failed. THANKS FOR YOUR DILIGENCE, Wade! More