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Lexus of Brookfield - Service Center
Brookfield, WI
207 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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207 Reviews of Lexus of Brookfield - Service Center
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June 03, 2020
Tech Tutorial with Wade Schumacher I bought my 2017 Lexus RX350 a couple of weeks ago and made an appointment for today to have a tech tutorial. I never had one with the 2015 I traded i I bought my 2017 Lexus RX350 a couple of weeks ago and made an appointment for today to have a tech tutorial. I never had one with the 2015 I traded in. What an experience. Wade took me through everything I needed to know. I'm going to enjoy this car so much more now. Wade really knows his stuff. He was very professional and most of all patient with me. He gave me all the time I needed to understand all the new technology on the 2017; I am so grateful for his time and knowledge. It would have take me a lifetime to read and understand the owner's manual! Well done, Wade. Thank you. I wrote a previous review for Kevin Bell, my salesman, Ask for Kevin!!! More
by rwcchicago
Employees Worked With
Kevin Bell, Lexus Wade Technology Dept
May 23, 2020
Outstanding personal prompt service from Joe Pappalardo and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lex and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lexus of Brookfield for all of your service and sales needs. More
by Lexus Wade
May 19, 2020
Follow up visit with Wade My second visit to Lexus to learn the car, wade was again ultra helpful! My Lexus experience would not be the same without Wade, thank you!! My second visit to Lexus to learn the car, wade was again ultra helpful! My Lexus experience would not be the same without Wade, thank you!! More
by New Lexus Fan
Employees Worked With
Scott Trad, Nate Rench, Lexus Wade Technology Dept
May 17, 2020
Rear brake package and gasket repair Jessica did a great job explaining the repairs. Was helpful throughout. The loaner car was available and greatly appreciated. Everyone at the dealersh Jessica did a great job explaining the repairs. Was helpful throughout. The loaner car was available and greatly appreciated. Everyone at the dealership always takes good care of us and our car. Thank you Al Olmstead More
by alo112611
Employees Worked With
AJ Kallas, Jessica Downing
March 11, 2020
Nicholas Vlahos recently helped me service my GS-F at the dealer. He was able to get me in in a timely manner and his team was super efficient with modifications made to my car. Extremely knowledable. Very e dealer. He was able to get me in in a timely manner and his team was super efficient with modifications made to my car. Extremely knowledable. Very enthusiastic. The man really knows his stuff. More
by 2aSupporter
Employees Worked With
Kyle Rogan, Matt Hintz, Nikolaos Vlahos
March 10, 2020
Joe always greets me with a smile and a firm handshake. I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any problems my vehicle might have. I am a loyal customer. Keep up the good work! More
by Loyal2Lexus
Employees Worked With
March 08, 2020
Bluetooth hook up I just wanted to thank Wade for helping me connect the audio portion of my Bluetooth on my RX 450h. Very much appreciated, seemed very genuine. I just wanted to thank Wade for helping me connect the audio portion of my Bluetooth on my RX 450h. Very much appreciated, seemed very genuine. More
by Rystlh
Employees Worked With
Lexus Wade Technology Dept
February 25, 2020
Great place, awesome people. Really took care of us!!! My son could not be more happy with his used Nissan Xterra and the great service we received!!! son could not be more happy with his used Nissan Xterra and the great service we received!!! More
by Mike W
Employees Worked With
Other Employees :
Kevin Bell, Dave Bray, Michael Wandrey, Nikolaos Vlahos, Adam Elbiadi
February 11, 2020
Lexus of Brookfield always treats me like royalty! Jessica in service is the best! I highly recommend this service department to anyone with a Lexus! Jessica in service is the best! I highly recommend this service department to anyone with a Lexus! More
by Subaruimpreza1234567
Employees Worked With
Nikolaos Vlahos, AJ Kallas, Loni Musolf, Jessica Downing
February 10, 2020
After all of that, Lexus Wade then straightened out my Google account that wasn’t linked to my new phone and got everything working in record time. I am in awe of how fast he solves all my problems. Google account that wasn’t linked to my new phone and got everything working in record time. I am in awe of how fast he solves all my problems. More
by debfleming00
Employees Worked With
Lexus Wade Technology Dept
