Lexus of Brookfield

Wonderful care Yesterday I picked up my new RC 350 F Sport. What a sharp car and fun to drive. Everyone from Dale to Kevin to James to Wade were great. A special Yesterday I picked up my new RC 350 F Sport. What a sharp car and fun to drive. Everyone from Dale to Kevin to James to Wade were great. A special thanks to Wade the technology guy who was very patient as he he gave me nearly 2 hours of his time teaching me about this car. He also made me feel comfortable about calling back with questions which I'm sure there will be in the future. More

great service, pleasant experience This was our second new Lexus purchased at Lexus of Brookfield and we very pleased with the experience. The tech support from Wade Schumacher was ver This was our second new Lexus purchased at Lexus of Brookfield and we very pleased with the experience. The tech support from Wade Schumacher was very helpful and I'm sure we will be relying on him to answer questions that we have in the future. More

Great service. Have dealt with this dealership since 1992. Always received excellent service. Most recently have worked with Scott Trad, Wade Schumacher and Jeff S Have dealt with this dealership since 1992. Always received excellent service. Most recently have worked with Scott Trad, Wade Schumacher and Jeff Sayers. All were extremely helpful and professional. More

Outstanding Purchased a new Lexus RX 350 , a very pleasant experience , outstanding salesman ,Jeff Sayers and an Orientation by Wade Schumacher that was complete Purchased a new Lexus RX 350 , a very pleasant experience , outstanding salesman ,Jeff Sayers and an Orientation by Wade Schumacher that was complete and comprehensive . These individuals and the dealership are assets that one does not often see in the car industry . More

Great technology service I called Wade Schumacher (the Lexus Technology Specialist) because I was having problems pairing my phone. He called me back the same day and walked I called Wade Schumacher (the Lexus Technology Specialist) because I was having problems pairing my phone. He called me back the same day and walked me through step by step - I didn't even have to drive to the dealership! Thank you Wade for your prompt, knowledgable and professional service. More

Great New Car Buying Experience I just picked up my new car, and I was very pleased with the professionalism and helpfulness of the salesman (Michael) and the clarity of presentation I just picked up my new car, and I was very pleased with the professionalism and helpfulness of the salesman (Michael) and the clarity of presentation of all the technical bells and whistles (Wade). I was presented with several warranty add-ons, but there was no pressure to buy -- they were happy to let me read the material and come back later if interested. I always dread the process of buying a new car. These helpful professionals took a lot of the stress out of the whole process. More

service and it was great My buying experience was great. sales department was easy to get along with. I gave some on price and they gave some and we made a deal. My 2013 ES My buying experience was great. sales department was easy to get along with. I gave some on price and they gave some and we made a deal. My 2013 ES-350 is a great car. I love it. I had a 2004 ES-330 with 160,000 miles on it that I gave to my daughter (she loves it) it was like new and I didn't think it could get better then that, but it did. I"ve been back for service, and my 2nd meeting with their tech man Wade Schumacher. That guy is a wizz, patient, and no question was left unanswered. More

Very helpful Needed help with my cars technology and I got so much more in help from their technology person .I can not thank Wade enough Great Job Needed help with my cars technology and I got so much more in help from their technology person .I can not thank Wade enough Great Job More

Excellent Car purchase experience Excellent experience. Bob Strauss in sales is terrific. The Sales Manager, Kevin Robinson, great. They are patient with the customer, and efficient Excellent experience. Bob Strauss in sales is terrific. The Sales Manager, Kevin Robinson, great. They are patient with the customer, and efficient thru the process. Wade Schumacher provided our one-one car orientation---he is a rock star! Wade spent a good 75 minutes with us, providing one-on-one orientation to the vehicle, its features and technology. Wade spoke in easy to understand terms synced up our phones, contacts and blue tooth. More

Great service, courteous sales person I started off being certain that I was buying a German car. I casually accompanied a friend for his car search and based on the service provided by th I started off being certain that I was buying a German car. I casually accompanied a friend for his car search and based on the service provided by the sales staff, converted to think about considering Lexus. As I research more, and multiple trips to this dealer (Lexus in Brookfield) confirmed that I wanted to buy a Lexus and would buy from this dealership only. The salesperson never seemed pushy to sell it that day/that evening itself. Of course once he was certain that I like the car, he suggested that I do it quickly than delay it further. The finance manager was very patient and explained all the elements of the agreement and options. Never did he push for us buying any options. The car was ready by the time documentation was completed with a bouquet of roses - welcoming us to the Lexus family. The salesperson stayed back late and explained to us all the features of the car. Never did he rush us. He was very patient and explained all questions during the negotiations and final car delivery. The dealership is conveniently located, good ambiance, very courteous sales team & cars seemed to be taken good care of More