Lexus of Brookfield

Bluetooth issue My Bluetooth was not working for some reason and Wade resolved my issue within 5 minutes. Customer service like this is the reason I'm a loyal custome My Bluetooth was not working for some reason and Wade resolved my issue within 5 minutes. Customer service like this is the reason I'm a loyal customer. More

It was very good and professional From start to finish on purchasing our vehicle we were handled and treated very good. We had a person named Wade that is there Tech that helps you bet From start to finish on purchasing our vehicle we were handled and treated very good. We had a person named Wade that is there Tech that helps you better use and understand all of the features. He is extremely courteous and knows what he is doing. We have never had the kind of service and experience we received from any other dealership. More

technical demonstrations Went in for more information on the technology of our lexus navigation system. Mr. Schumacher was understanding of our little knowledge in the tech. Went in for more information on the technology of our lexus navigation system. Mr. Schumacher was understanding of our little knowledge in the tech. field, and demonstrated a lot of information we needed. He was extremely patient with our questions. Very pleasant and knowledgeable. More

swift response for assistance This is the second Lexus I have purchased from this dealership. While I am definitely impressed with the product, it is the customer service and atte This is the second Lexus I have purchased from this dealership. While I am definitely impressed with the product, it is the customer service and attention that sets this dealership apart from others. My cell was paired with the car on day of purchase, and the homelink was promptly set up the day after. Questions addressed to service were also answered well. Thanks for your help! More

Technology lessons with Wade. Wade Schumacher was wonderful when it came to demonstrating all the technology and features of our new Lexus NX. He quickly answered all our questions Wade Schumacher was wonderful when it came to demonstrating all the technology and features of our new Lexus NX. He quickly answered all our questions and clearly is very knowledgeable. We would like to have a mini version of him always riding along as he is so personable and great to work with. More

Horrible /custormer /service and Shady Leases 6/2/2017 4 visits in 2 years , $4000.00 worth of service, and my battery still dies.Repair estimates 3x higher than a place 2 miles down the road. "l 6/2/2017 4 visits in 2 years , $4000.00 worth of service, and my battery still dies.Repair estimates 3x higher than a place 2 miles down the road. "let's get you into New Lexus" the GM says. No. I will never buy another Lexus, after the horrible hi-jinx you pulled in my last trade-in on another lease, and the service that has been utterly useless. DO NOT BUY OR MAINTAIN YOUR LEXUS HERE! More

Technology training with Wade Went in for my 3rd technology training with Wade. There is just so much to learn and he has been wonderful helping me understand all the features of m Went in for my 3rd technology training with Wade. There is just so much to learn and he has been wonderful helping me understand all the features of my new car. More

follow through I am extremely impressed with the follow through of the two staff members I worked with. Thanks to Dale and Wade for your wonderful assistance. I am extremely impressed with the follow through of the two staff members I worked with. Thanks to Dale and Wade for your wonderful assistance. More

Wade Schumacher is outstanding! I've now purchased 6 cars from Lexus of Brookfield and can honestly say I've never had a better car-buying experience. Wade Schumacher, Technology De I've now purchased 6 cars from Lexus of Brookfield and can honestly say I've never had a better car-buying experience. Wade Schumacher, Technology Department Manager, is truly exceptional in helping me adapt to each new vehicle. His knowledge is shared in a forthright style and caring manner which made my learning the technology of another new Lexus a truly great experience. It's a pleasure to work with Wade! More

Wade Schumacher provides excellent technology training. He is approachable, knowledgeable, and patient. I was able to use navigation, phone, and Pandora after one ses provides excellent technology training. He is approachable, knowledgeable, and patient. I was able to use navigation, phone, and Pandora after one session with Wade. More