Lexus of Brookfield

Great customer service I was very impressed with the amount of people wanting to help or offering advice. The only reason I gave 4 stars instead of 5 is because when I calle I was very impressed with the amount of people wanting to help or offering advice. The only reason I gave 4 stars instead of 5 is because when I called to talk to one of the salesmen about an important question, I was on hold for a very long time. I also never was able to reach anyone I had dealt with so I actually had to make an extra trip there to talk to the person(s) I was looking for. Other than that, it was a great experience all around. The car I purchased was a surprise gift for my wife and she is so thrilled about her new vehicle. The staff at this dealership helped make this happen without a hitch. More

Knowledgeable sales force. I was able to get the vehicle I wanted for a fair price, working with Sam. The technology department has been helping this technology challenged pers I was able to get the vehicle I wanted for a fair price, working with Sam. The technology department has been helping this technology challenged person. More

Wonderful Treatment I inquired to get more information on the new Lexus RX and Nate was prompt and professional! The best car buying experience ever! Work wirh Nate, Je I inquired to get more information on the new Lexus RX and Nate was prompt and professional! The best car buying experience ever! Work wirh Nate, Jeff and Jordan Klein!! Thanks guys! More

review of Wade Schumacher technology training Grateful for Wade's hope-filled, enthusiastic technology training. He offered respectful, engaging hands-on and voice-activated demonstrations that we Grateful for Wade's hope-filled, enthusiastic technology training. He offered respectful, engaging hands-on and voice-activated demonstrations that were easy to replicate the following week. While this is my third Lexus since 2007, this is the first dealership that has offered dedicated staff for technology education. Wade set a gold standard. More

They make it easy! Buying a car from Jeff Baker is something we actually look forward to and have done several times! A great guy with loads of information who really l Buying a car from Jeff Baker is something we actually look forward to and have done several times! A great guy with loads of information who really listens! After the purchase, Wade Schumacher brings technology into focus, builds our confidence and has us using many more of the amazing features that we wouldn't have tried without his guidance. Thanks Jeff and Wade. We have recommended you to lots of friends and will continue to do so! More

Great service Wade was very helpful with explaining all the features on the RX350L. I had some experience with my previous car but there were a lot of new features. Wade was very helpful with explaining all the features on the RX350L. I had some experience with my previous car but there were a lot of new features. Very nice guy too. More

Lexus NX 300 sport purchase Our great experience at Lexus of Brookfiekd started at sales with Dave Bray. He was knowledgeable and professional yet very friendly and helpful. Very Our great experience at Lexus of Brookfiekd started at sales with Dave Bray. He was knowledgeable and professional yet very friendly and helpful. Very easy and smooth purchase from this location, thanks to Dave Bray. Wade Schumacher explained all the technical aspects of our new car in a very easy way to understand and offered to answer any questions we may have in the future. I texted him not too long ago and he responded quickly and professionally . Great costumer service , sales and support crew at the Lexus of brookfield. We highly recommend the Lexus of Brookfiekd for a easy and enjoyable experience and purchase. More

Outstanding performance This was the best Service I have received from Wade Schumacher! He has a wealth of knowledge in today's technology , as well as the future. He is pr This was the best Service I have received from Wade Schumacher! He has a wealth of knowledge in today's technology , as well as the future. He is professional, detailed oriented and patience! Without a doubt, I would highly recommend Mr. Schumacher!! More

Very professional and helpful! A very professional team is ready to serve it's customers. The sales person who sold me my car is off work on a health leave and others have stepped u A very professional team is ready to serve it's customers. The sales person who sold me my car is off work on a health leave and others have stepped up to help me with my needs. I appreciate being able to schedule my service visits and have a free loaner Lexus at my disposal during the service visit. The waiting area in the service department is spacious and offers many comfortable amenities. This past Spring I called the Service Manager from Florida to help me out. We had left the Lexus home in Wisconsin for our winter in Florida. About a week before our return I learned my Lexus wouldn't start. I called the Service Manager and he immediately sent a service person out to my house, brought the car back to the dealership, diagnosed the problem, installed a new battery and returned the vehicle to my garage. When we got back a short time later the car was in my garage and ready to go. I called to thank the service manager and his team and asked for the charges for the new battery and all the service and he advised "No Charge". The Company I worked for for many years had a motto "After the sale it's the service that counts". I believe Lexus of Brookfield and it's staff believes in the same motto ! ! ! Dennis Strom ( I'm on my 3rd Lexus RX 350 ) More

MINI Purchase Had a great experience with Sam. He was knowledgable and friendly. I came from out of state and he picked me up at the airport. Had a great car buying Had a great experience with Sam. He was knowledgable and friendly. I came from out of state and he picked me up at the airport. Had a great car buying experience and would highly recommend this car dealer and dealership. More