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Lexus of Brookfield

Brookfield, WI

4.9
3,198 Reviews
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing! Sincerely, Joe Palmisano, Executive General Manager
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20001 W Bluemound Rd

Brookfield, WI

53045

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Showing 3,198 reviews

February 03, 2019

Great experience! Wade went above and beyond the call of duty to help us out with the hundred questions that we had and the massive amount of technology that was at our More

by Pinkster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palmisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Klein, Scott Trad, Lexus Wade Technology Dept, Brian Larsen
Feb 06, 2019 -

Lexus of Brookfield responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 02, 2019

Wade's World The level of service Lexus of Brookfield provides is unmatched. Every step of the way was covered. Wade provided one-on-one time with me to explore al More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Feb 06, 2019 -

Lexus of Brookfield responded

We're glad to hear our Staff took such great care of you, Heather! We hope we can continue to be of service to you down the road! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 31, 2019

Exemplary Service Dale, Jordan and Wade.....what a team! I cannot say enough to describe the top notch service and treatment I received when purchasing my first Lexus. More

by Michelle2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Klein, Lexus Wade Technology Dept
Feb 06, 2019 -

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction, Michelle! Please let us know if there is ever anything else we can assist you with.

January 26, 2019

Excellent Experience This is our first Lexus purchase and our experience here has been first class. Scott was professional, personable and found us just the car we were h More

by Bob & Marsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Trad, Lexus Wade Technology Dept
Jan 30, 2019 -

Lexus of Brookfield responded

Congratulations on your new car, Bob & Marsha! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 26, 2019

Tech Question with Wade My new GS Fsport didn’t seem to keep the AC on at all times. So I called and asked for Wade, and within minutes he figured it out-just a default setti More

by Vollmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jan 30, 2019 -

Lexus of Brookfield responded

Thanks for sharing your recent service experience with us, Vollmer! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs. We look forward to your next visit! Take care!

January 25, 2019

very professional Wade and my salesman Jim very professional an awesome to deal with also Jordan and Larry we're very knowledgeable I would recommend any one of these g More

by RichMfd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Janowski, Jordon Klein, Lexus Wade Technology Dept, Larry Brodacz
Jan 30, 2019 -

Lexus of Brookfield responded

Congratulations on your new Lexus 450h F Sport,! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

January 24, 2019

Saved from the Cold! I had a wonderful experience talking with Wade today. I have been unable to use my remote start feature. Wade took his time looking up my records, More

by pam123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexus Wade Technology Dept
Jan 28, 2019 -

Lexus of Brookfield responded

Pam, we are so happy Wade was able to help you with this issue! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2019

Wade & Aaron were AWESOME! Customer service was awesome! Both Aaron & Wade exemplify what customer service is suppose to be. They both deserve a raise. You need to keep these More

by Jtannheimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordon Klein, Lexus Wade Technology Dept, Aaron Beasley
Jan 28, 2019 -

Lexus of Brookfield responded

Our staff is dedicated to providing top notch customer service! We're glad to hear Aaron and Wade delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 21, 2019

Certified 2015 Lexus RX 350 I had a wonderful experience at the Brookfield Lexus. I have never been there before. I was looking for a certified car and that is what I found. All More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bray, Lexus Wade Technology Dept
Jan 28, 2019 -

Lexus of Brookfield responded

Kathy, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Brookfield! If you have any further questions, please don't hesitate to reach out! Take care!

January 20, 2019

Great experience! Wade is very knowledgeable and courteous! What a great experience learning all the great things that this car has to offer. Wade made it easy and ans More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Baker, Lexus Wade Technology Dept
Jan 22, 2019 -

Lexus of Brookfield responded

We're so glad you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

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