Lexus of Brookfield

Good experience and he goes with all the details we want to know? Thank you so much for taking ur time to show us around? and he goes with all the details we want to know? Thank you so much for taking ur time to show us around? More

We love Dan Bates!! We only come to Lexus because of Dan. He has been a solid force in helping us when It comes to choosing a safe vehicle for my family. He’s the only We only come to Lexus because of Dan. He has been a solid force in helping us when It comes to choosing a safe vehicle for my family. He’s the only one I would see there. Trust me!!! You won’t be disappointed More

Above & Beyond Exceptional! From the moment we walked in the door at Lexus of Brookfield, we were treated exceptionally well. We honestly weren't sure what type of SUV we were go From the moment we walked in the door at Lexus of Brookfield, we were treated exceptionally well. We honestly weren't sure what type of SUV we were going to purchase, but after seeing and sitting in the Lexus at the Auto Show, we really wanted to check out the Lexus. We were greeted with a smile and handshake by Dale Roeglin. His energy and genuine love of his products beams through his smile. He answered every question. He made us feel like we would truly be cared for by their dealership. When we left the dealership (without purchasing), we felt like we really wanted to purchase our vehicle from Lexus of Brookfield. By the time we got home, we called Dale back and told him we were REALLY interested in the 2018 pre-certified 300 NX that he had shown us. Mind you, we almost bought the 2019 but realized that the 2018 had everything we needed and with only 9K miles, it was a beautiful vehicle with a great price. Fast forward a couple days, and we returned to purchase our vehicle. My husband, who ALWAYS gets buyer's remorse when he makes big purchases, had NO buyer's remorse! No tossing and turning...he slept like a baby!!! No questioning if he was doing the "right thing." When we picked up our vehicle, it was spotless. The service department had it looking brand new. The bow on top and roses were over the top AMAZING! Jordon Klein filled us in on all the details in the finance department. Wade Schumacher explained all the basics inside the vehicle....in layman's terms so we could understand it! Wade made us feel comfortable with all the electronics and controls. We were introduced to just about everyone! Thanks to Dale Roeglin and everyone at Lexus of Brookfield, we came as potential buyers and left as family! By the way, the car is super comfortable, beautiful, and everything we could have ever dreamed of! We LOVE it! More

The stars are aligned with Wade! I have come to my Lexus dealer on a few occasions and Wade has always been there to provide incredible service and professionalism. He is very knowle I have come to my Lexus dealer on a few occasions and Wade has always been there to provide incredible service and professionalism. He is very knowledgeable and does a great job of explaining how to navigate and program things. More

RX350 I appreciated sales integrity and professionalism. Nate and Alex being the face of the business will keep us coming back. That being said Lexus Wade I appreciated sales integrity and professionalism. Nate and Alex being the face of the business will keep us coming back. That being said Lexus Wade wasn’t expected he’s best kept secret for aftersale. I was told he was the best and he backed it up! Lexus Wade is now a huge factor when we make our next purchase. Your competition can’t touch sales and service like that! More

Red Carpet Service Wade was very patient, funny and most important, knowledgeable about the Lexus RC350. This car can be a little intimidating, but Wade provided us Wade was very patient, funny and most important, knowledgeable about the Lexus RC350. This car can be a little intimidating, but Wade provided us with the tips and instructions to get us started. He even offered us his personal cell phone for any questions. More

Only bought because of Dan Only bought a car because of Dan Bates. Lexus IS VERY lucky to have him...he is professional and honest. Best sales manager I ever dealt with. Only bought a car because of Dan Bates. Lexus IS VERY lucky to have him...he is professional and honest. Best sales manager I ever dealt with. More

Outstanding Jeff did an outstanding job with the sale and personal service. Jeff came in on his off day to meet me. This is the type of service that would make me Jeff did an outstanding job with the sale and personal service. Jeff came in on his off day to meet me. This is the type of service that would make me recommend this dealership to all my friends. More

Always a very positive experience! My dealings with this dealership and the personnel here have been nothing but positive. Everyone I have dealt with is very professional, respectful o My dealings with this dealership and the personnel here have been nothing but positive. Everyone I have dealt with is very professional, respectful of me and my time, personable and extremely knowledgeable about their product. I especially appreciate how easy Bob Strauss makes the whole process and how glad I am that Wade Schumacher is there to walk me through the bells and whistles! More